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Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
1,277 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,277 reviews

September 02, 2024

Service is excellent. I never feel oversold here. It's a great group with a professional attitude More

by JRothstein1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

September 02, 2024

Sami made our car buying experience as easy as possible, by taking care of all the paperwork for us, and made sure the car was in perfect condition. Should we need another car in the future, we would seek o More

by gga5671289
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gianan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi! We're delighted to hear that Sami made your car buying experience smooth and hassle-free at Herb Chambers INFINITI of Westborough. Thanks for the great feedback, and we look forward to assisting you again in the future!

August 31, 2024

Great car, great dealer. More upscale than I am used to. Sami was knowledgeable and easy to work with. He even answered his phone on his day off! More

by Cardiac
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Max
Sep 03, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic review! We're delighted to hear that Sami and our team at Herb Chambers INFINITI of Westborough provided an upscale experience. Enjoy your new car, and don't hesitate to reach out if you need anything!

August 29, 2024

Had an awesome car buying experience with my boy Sami! He was very knowledgeable and professional! More

by Jmahoney21875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

August 29, 2024

This is my first infinity, and Sami made this experience so pleasant and enjoyable. He was so vastly knowledgeable in the qx60 that I was just so impressed! Thanks Sami..!! More

by Smahoney3567
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Herb Chambers INFINITI of Westborough responded

Congratulations on your first INFINITI! We're glad you had such a wonderful visit with Sam and that they made the experience great! Thank you for choosing Herb Chambers INFINITI of Westborough! Enjoy the ride!

August 28, 2024

Great service. Courteous and honest. Fran C always great and helpful. Really good experience as usual More

by Mike Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran C
Aug 29, 2024 -

Herb Chambers INFINITI of Westborough responded

Mike, we're delighted to hear that Fran and the team at Herb Chambers INFINITI of Westborough provided you with another great experience. Thanks for your continued support!

August 23, 2024

I had an awesome experience with Lauds; he was incredibly knowledgeable and attentive, making the entire car buying process smooth and enjoyable. He was very professional and had a genuine care for what I wa More

by Taylor T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauds Viljean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Herb Chambers INFINITI of Westborough responded

Taylor, we're delighted to hear that Lauds made your car-buying experience smooth and enjoyable at Herb Chambers INFINITI of Westborough. Enjoy your vehicle and please don't hesitate to reach out if we can be of service again in the future!

August 21, 2024

Ferdy Franco provided excellent service for my QX50 yesterday. Ed Dougherty took care of the technical part at the highest level. I serviced several Infiniti vehicles with Ferdy over the years and he h More

by ilya.staroselsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Dougherty
Aug 22, 2024 -

Herb Chambers INFINITI of Westborough responded

Ilya, we're delighted to hear that Ferdy and Ed consistently provide top-notch service for your QX50 at Herb Chambers INFINITI of Westborough. Thanks for being a loyal customer!

August 21, 2024

Great Service! Sami Zakhary is a very honest salesman who you can trust to sell you the car you need! More

by Dmitri Toporowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Herb Chambers INFINITI of Westborough responded

Dmitri, thank you for the shoutout! We're glad to hear Sami provided great service at Herb Chambers INFINITI of Westborough. Enjoy your new car!

August 21, 2024

I went to Herb Chambers to seel my car. I met Sami who was was very helpful as I sold my car to the dealership. He was friendly and explained the process to me, he helped get me a better pr More

by Lexine2017chs
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for recommending Herb Chambers INFINITI of Westborough! We're glad to hear Sami provided helpful and friendly service while assisting with your car sale. We appreciate your feedback and support!

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