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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,355 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,355 reviews

December 04, 2024

Prompt, courteous and patient with all questions. Sami took care of us and addressed all our concerns More

by Swanand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali
Dec 05, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided you with prompt and courteous service at Herb Chambers INFINITI of Westborough. Thank you for sharing your experience!

December 03, 2024

My experience selling my car at Infiniti was amazing! It took about an hour and the process was very simple and easy. Sami assisted me and answered all of my questions and helped me to get a better deal More

by marissahanak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Herb Chambers INFINITI of Westborough responded

Marissa, we're delighted to hear that Sami made your car-selling experience smooth and rewarding at Herb Chambers INFINITI of Westborough. Thank you for recommending us!

December 01, 2024

The total buying process at this dealership was very easy. There was no pressure to purchase when I walked in and had all my questions answered thoroughly and professionally. Sami is knowledgeable reg More

by Jim Burns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Herb Chambers INFINITI of Westborough responded

Jim, we're delighted to hear that Sami and the team at Herb Chambers INFINITI of Westborough made your car-buying experience so enjoyable. Thank you for sharing your positive feedback! Enjoy every mile in your new Infiniti!

November 30, 2024

Consistent excellent service. My car has always been serviced at this dealership from the day that I bought it. Francis is wonderful to work with. More

by Judy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Dec 02, 2024 -

Herb Chambers INFINITI of Westborough responded

Judy, thank you for your loyalty and kind words about Francis! We're delighted to know you've consistently received excellent service at Herb Chambers INFINITI of Westborough. We look forward to continuing to serve you in the future!

November 28, 2024

I do all my Infinity car service for over fifteen years in Westborough Herb Chambers. As always everyone and everything was excellent. More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Briggs
Nov 29, 2024 -

Herb Chambers INFINITI of Westborough responded

Alexander, thank you for your loyalty and trust in Herb Chambers INFINITI of Westborough over the years! We're delighted to hear that our team continues to provide excellent service. Looking forward to serving you again soon!

November 25, 2024

Great service! Very attentive, quick to resolve any problem. Great customer service, and trustworthy. Always a pleasure doing business. More

by Alinamerkina09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience with Herb Chambers INFINITI of Westborough! We're delighted to hear that our team always provides attentive and trustworthy service. We look forward to serving you again next time!

November 20, 2024

Francis was incredibly friendly and helpful! I was a bit early to my appointment and they were able to take me in shortly after. The waiting area is comfortable and I do enjoy looking around More

by jakera107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Nov 21, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the glowing review! We're delighted to hear that Francis and our team at Herb Chambers INFINITI of Westborough provided a friendly and efficient experience. It's great to know you enjoyed the amenities, and we appreciate your recommendation. Safe travels until your next visit!

November 19, 2024

Very helpful, courteous and professional staff. Very satisfied with the customer setvice provided. We will recommend friends. More

by yasir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers INFINITI of Westborough provided such a satisfying experience. We appreciate your recommendation and look forward to serving you again in the future!

November 18, 2024

Really appreciate it Sami thank you for guiding us through out the sales will come for another one soon 👏🏼👏🏼 More

by Mhmumeen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Starr
Nov 19, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided excellent guidance during your visit at Herb Chambers INFINITI of Westborough. We look forward to welcoming you back for another purchase soon!

November 17, 2024

Great service department! Nicholas Briggs helped me get some work done on my vehicle and was extremely transparent with what my vehicle needed and pricing, and stayed in const More

by Michael.spring111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Briggs
Nov 19, 2024 -

Herb Chambers INFINITI of Westborough responded

Michael, thank you for sharing your experience with our service team at Herb Chambers INFINITI of Westborough! We're delighted to hear that Nicholas provided exceptional assistance and kept you informed throughout the process. We look forward to seeing you again for future vehicle needs!

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