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Herb Chambers INFINITI of Westborough
Westborough, MA
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,412 reviews
June 25, 2021
Exceptional experience always. Quick thorough service and very friendly staff very friendly staff More
by Braceyfive
Employees Worked With
June 23, 2021
I had to tow my Q50 to a nearby dealer for service. Being from out of town, I used local marketing to select a sight. Herb Chambers is still marketing the Infinity location in Medford. When the towing truck from out of town, I used local marketing to select a sight. Herb Chambers is still marketing the Infinity location in Medford. When the towing truck arrived with my vehicle, the place was vacant. Contacting the dealer, I was informed that they had moved to Westborough, MA. In addition, I was quoted two different repair prices by two different service employees. It took them 3 days to replace a battery and reprogram the key, and I was charged $970 for this service, which is outrageous. More
by John Hering
Employees Worked With
June 23, 2021
My experience with the service was excellent. Matt does a great job. a great job. More
by 2days
Employees Worked With
June 22, 2021
Service manager knowledgeable professional and friendly work completed when promised work completed when promised More
by rray1950
June 20, 2021
Excellent service. Matt takes good care of you. Would highly recommend. I also received a detail and the work was impeccable. Thank you Matt and team! highly recommend. I also received a detail and the work was impeccable. Thank you Matt and team! More
by LizW
June 17, 2021
Just bought our 2nd Infiniti Henry & Eric were very help and professional they were able to get everything we needed done in a timely manner. Definitely recommend Infiniti will be back next year! and professional they were able to get everything we needed done in a timely manner. Definitely recommend Infiniti will be back next year! More
by Renee H
Employees Worked With
Henry Rodriguez
June 13, 2021
Ferdy is very helpful and accommodating. He had advice on items that could wait and helped me save money. I will be requesting him by name next time for sure! items that could wait and helped me save money. I will be requesting him by name next time for sure! More
by Browns3822
Employees Worked With
Ferdy Franco
June 09, 2021
Always great service and great communication. Having the ability to use a loaner while my car is having service done is key and makes everything so easy. Thanks! ability to use a loaner while my car is having service done is key and makes everything so easy. Thanks! More
by JT
Employees Worked With
June 08, 2021
MATT is always been extremely helpful when I come in for an oil change or any other service when it comes to my car. Thanks an oil change or any other service when it comes to my car. Thanks More
by Gr1028
