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Herb Chambers INFINITI of Westborough
Westborough, MA
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,412 reviews
August 24, 2021
Great experience with the service department. Thank you for the help Ferdy! for the help Ferdy! More
by Andy
August 24, 2021
Great service and very knowledgeable Service Technician. They were able to meet a competitors price without any issues. I will continue to use them for Nissan service. They were able to meet a competitors price without any issues. I will continue to use them for Nissan service. More
by Rick.barry
Employees Worked With
August 21, 2021
Very professional and caught an issue (covered under warranty) with the vehicle that the previous dealership I took it to had not. warranty) with the vehicle that the previous dealership I took it to had not. More
by Ziad
Employees Worked With
August 19, 2021
Mechanical problem repaired.No charges. Ferdy and the Mechanical problem repaired. No charges. Ferdy and the other staff were all polite and helpful. Advised a loaner unavailable at drop off. I had alter Mechanical problem repaired. No charges. Ferdy and the other staff were all polite and helpful. Advised a loaner unavailable at drop off. I had alternate transportation this time. Thank you. More
by Customer
August 07, 2021
Been going there for the past ten years.Service is Been going there for the past ten years. Service is amazing. Been going there for the past ten years. Service is amazing. More
by Omayra
August 03, 2021
The folks working in the service department are exceptional. They thoroughly assess my car and call with any concerns. I feel confident in their abilities. exceptional. They thoroughly assess my car and call with any concerns. I feel confident in their abilities. More
by DB
August 01, 2021
They were courteous and very professional. They updated me with every detail and explained in detail the cost of every service. The service advisor finally led me opened my car for me. me with every detail and explained in detail the cost of every service. The service advisor finally led me opened my car for me. More
by Matilda
Employees Worked With
Fredy Franco
July 31, 2021
Matt did an excellent job as my service manager he’s reliable trustworthy and gives me confidence that my car will be done on time and completely reliable trustworthy and gives me confidence that my car will be done on time and completely More
by beth.ferris
July 29, 2021
Customer service is Great! The employees are very helpful and friendly! I highly recommend Herb Chambers Infinity dealership to anyone looking for a new or used vehicle! and friendly! I highly recommend Herb Chambers Infinity dealership to anyone looking for a new or used vehicle! More
by kastrella
Employees Worked With
