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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,412 reviews

December 06, 2021

This dealership is great! Devam made it so easy to finance my new qx60 and had it ready for me the following day. More

by Heathermarie1815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devam bhagat
Dec 09, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review, Heather! We're so happy to hear that Devam made it happen! We hope you enjoy your new Infiniti qx60!

December 05, 2021

Excellent service follow thru great communication explained service in detail I’ll use in the future bye More

by Catnazcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind review! We appreciate your kind words and look forward to seeing you again next time here at Herb Chambers INFINITI of Westborough!

December 02, 2021

It was a pleasant experience, friendly and welcoming and informative. Definitely will recommend this dealership. More

by erodas1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Master tech Ed, Avein Watson
Dec 03, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you for visiting us here at Herb Chambers INFINITI of Westborough! We appreciate your kind review and hope to see you again next time!

December 01, 2021

Sami, Rocco and Scott at Herb Chambers Infinity are amazing to work with! In fact every member of the staff, that we interacted with throughout the process, was an absolute pleasure! From the momen More

by Scott Fleming
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami,Rocco,Scott
Dec 01, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience, Scott! It was a pleasure having you & your family visit us here at Herb Chambers INFINITI of Westborough and we're happy to hear that you're enjoying your new vehicle. Thanks again for the kind words. We appreciate your support and look forward to seeing you again next time!

November 30, 2021

Mathew was very accommodating. Service was very efficient and timely. All in all - great experience! More

by Hegsy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Freelove, Bethany Turgeon, Rocco Jason O'Brien
Dec 01, 2021 -

Herb Chambers INFINITI of Westborough responded

We're happy to hear it! Thank you for rating Matthew and the Herb Chambers INFINITI of Westborough team five stars!

November 29, 2021

Service Manager and the whole team are always eager to help anytime I bring my car in More

by Hrodriguez22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you for being a Herb Chambers INFINITI of Westborough customer! We appreciate your support and look forward to your next visit with us!

November 29, 2021

I always have a great experience at Herb Chambers Infinity. Matt the service manager is a true professional and always takes excellent care to make sure I am happy with my service. Exceptional! More

by beth.ferris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Herb Chambers INFINITI of Westborough responded

We're happy Matt could make your visit to Herb Chambers INFINITI of Westborough so exceptional, Beth! Thank you for leaving us your kind feedback! Come see us again soon!

November 23, 2021

Ferdy in the service department was fantastic. He was very accomondating. He made sure my vehicle was checked out properly, and informed me about everything they did to it, as well as ensuring me that t More

by agiangas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdy
Nov 24, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for this wonderful feedback! It's great to hear that Ferdy & the team took such excellent care of you during your visit and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

November 20, 2021

This dealership has always been great. Todays service was no exception. Quick service, always professional. I’m a happy customer. More

by Steve Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ferdy
Nov 23, 2021 -

Herb Chambers INFINITI of Westborough responded

Steve - thank you for being a Herb Chambers INFINITI of Westborough customer! We're truly grateful for your kind review, as well as your loyal business, and we look forward to seeing you at your next visit!

November 15, 2021

Matt is great to deal with! Very knowledgeable and professional I highly recommend the service department More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Herb Chambers INFINITI of Westborough responded

Matt is a valued member of our team and we're glad your visit went so well! Thank you for trusting our service center with your vehicle, Rick! - Herb Chambers INFINITI of Westborough

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