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Herb Chambers INFINITI of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,412 reviews

January 20, 2022

Above and beyond. We are very happy with the quick and friendly service. The key battery is much appreciated! Thanks again More

by BostonMom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy
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Jan 21, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your kind words and five-star rating! We're happy to have you as a Herb Chambers INFINITI of Westborough customer!

January 16, 2022

Matt is always friendly and professional! Never a bad visit when I go here..👍 Thanks!! More

by bcarter53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for being a Herb Chambers INFINITI of Westborough customer! We appreciate your wonderful feedback and look forward to your next visit!

January 16, 2022

My experience was very pleasant, I was very pleased with the service. Very helpful. I would recommend this dealership for sure. More

by Dorothy Grey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
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Jan 19, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review, Dorothy! We appreciate you as a customer and look forward to seeing you next time at Herb Chambers INFINITI of Westborough! We hope you share your experience with friends and family!

January 11, 2022

A place that makes u feel like home infinity, very caring, respectful people. I was treated like a family member to the company u can’t never go wrong with infinity it will always be reliable n depend More

by Kayshamartino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devam
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Jan 11, 2022 -

Herb Chambers INFINITI of Westborough responded

Kaysha, we are so honored to hear that our team at Herb Chambers INFINITI of Westborough can make you feel like home! What a kind review!

January 11, 2022

You all rock, and will always be my favorite dealership! I came in yesterday for my usual oil change, along with a tire rotation. More

by Ntk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Herb Chambers INFINITI of Westborough responded

We're so glad we could make the experience so easy! Thank you for rating Herb Chambers INFINITI of Westborough five stars!

January 06, 2022

Greeted with professionalism, service was fast and the service manager Robert took the time to explained all I needed. More

by Mildred Rabel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
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Jan 06, 2022 -

Herb Chambers INFINITI of Westborough responded

Mildred, we are so pleased that Robert could provide such a great experience for you! Herb Chambers INFINITI of Westborough appreciates you!

January 05, 2022

The service department at Herb Chambers remains one of the most accommodating service departments I have encountered. Reliable, courteous and communicative are three adjectives that define this service d More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, five stars
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Jan 06, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for these kind comments! We're honored to have you as a Herb Chambers INFINITI of Westborough customer and we look forward to seeing you at your next visit!

December 30, 2021

Sami was very professional and helpful in assisting with buying my lease. I would recommend him at Herb Chambers Infiniti of Westboro. . More

by Sousakaryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
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Jan 03, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind review - we'll be sure to share it with Sami! Your business is greatly appreciated by all of us here at Herb Chambers INFINITI of Westborough and we hope we have the privilege of working with you again in the future!

December 28, 2021

Herb Chambers Infiniti was fantastic! Our salesman, Sami was just the best. He followed thru with everything, and worked diligently to get us in the car we wanted. I wish all dealerships had salesmen like More

by Trina_ault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
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Dec 29, 2021 -

Herb Chambers INFINITI of Westborough responded

Trina, we are so happy to hear that your time at Herb Chambers INFINITI of Westborough could do such a fantastic job for you! Thank you very much! Sami is honored by your review!

December 23, 2021

Ferdy is exceptional. Actually, the entire dealership is wonderful. I've been going there for 10 years or so - I bought my car there and have it serviced there too. It is a great place for women like me t More

by LeeT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, not sure!
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Dec 27, 2021 -

Herb Chambers INFINITI of Westborough responded

We are delighted to hear all of this! Thank you for choosing Herb Chambers INFINITI of Westborough time and time again over the course of a decade. Ferdy and our entire team is here for anything you need. We will do our part to continue providing you with honest, efficient, dependable, and friendly service. Thanks again!

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