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Herb Chambers INFINITI of Westborough
Westborough, MA
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,412 reviews
February 03, 2022
Matt is nice but not an expert in the car. I’d rather talk directly with the mechanic than having an intermediary. We had no problem with our car, and service didn’t take long at all. talk directly with the mechanic than having an intermediary. We had no problem with our car, and service didn’t take long at all. More
by John
Employees Worked With
February 03, 2022
I’ve been a customer of Herb Chambers Infiniti since 2003, and never think to shop anywhere else. In today’s world where cars are scarce and more expensive, Herb Chambers Infiniti found both the model 2003, and never think to shop anywhere else. In today’s world where cars are scarce and more expensive, Herb Chambers Infiniti found both the model and color that I wanted and had the car ready for me in just a few days. I can’t speak more highly of the people in Sales, Finance and Management who made the process quick and easy from A-Z. Thank you, Herb Chambers Infiniti for another great experience. More
by Melissa
Employees Worked With
Scott Marsden, John Aliperta, Erik in Finance
January 28, 2022
I’ve used Herb Chambers Infinity for sales and service for the past 10 years. Both my cars have been reliable and when needed service the team had always been professional and reasonably priced. for the past 10 years. Both my cars have been reliable and when needed service the team had always been professional and reasonably priced. More
by robert.ellis
Employees Worked With
January 26, 2022
Informative and straight to the point. Helpful when suggested what was needed and what wasn’t right away suggested what was needed and what wasn’t right away More
by Justin.cortes33
Employees Worked With
January 24, 2022
Very personable and professional and kept me informed of Very personable and professional and kept me informed of the process of my JX and they worked with me. Very personable and professional and kept me informed of the process of my JX and they worked with me. More
by Coachmsl
Employees Worked With
Freddie
January 24, 2022
I walked in for oil change without an appointment and ferdy took care of me and ask me to wait in waiting room and my car was ready washed in less than 90 minutes ferdy took care of me and ask me to wait in waiting room and my car was ready washed in less than 90 minutes More
by My infinity service
Employees Worked With
Ferdy (don't know last name)
January 23, 2022
The service was great I did have to wait too long. The problem was solved thank you. problem was solved thank you. More
by cherylwade123
Employees Worked With
January 21, 2022
Matthew Demers does an exceptional job as always whenever I take my vehicles in for anything that they need! I cannot appreciate the effort and energy that goes in to the client care and getting the job done I take my vehicles in for anything that they need! I cannot appreciate the effort and energy that goes in to the client care and getting the job done fast efficient and right! A huge thank you to Mr. Demers for all his hard work during my visits to Infiniti! More
by eds12
Employees Worked With
