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Herb Chambers INFINITI of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,412 reviews

February 22, 2022

Bought a beautiful Q50 here! Eric made the Unthinkable happen and I could not be happier! Thank you More

by Themeticulousmason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Finance Manager
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Feb 24, 2022 -

Herb Chambers INFINITI of Westborough responded

Congratulations on your new Q50! We're so glad Eric had the opportunity to assist you with it and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

February 22, 2022

Everyone was friendly and professional. John and Rocco were a pleasure to work with. I was very indecisive and they were so patient with me. We will be back for our next car because of them More

by Cpick1115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Rocco, and Eric
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Feb 24, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback about our team! It was a pleasure working with you and we look forward to doing so again in the future. Take care! - The Herb Chambers INFINITI of Westborough Team

February 19, 2022

The place has great service for your car that’s why I go there all the time More

by eric.anthony.rosado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdy
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Feb 22, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you, Eric! We're glad we could make this a great experience! - Herb Chambers INFINITI of Westborough

February 19, 2022

Sami was an amazing help, and made the car buying process very smooth. Highly recommend . Dealership is very professional. Thank you👍 More

by Jplazaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
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Feb 22, 2022 -

Herb Chambers INFINITI of Westborough responded

We're happy Sami was so helpful to you during your visit to Herb Chambers INFINITI of Westborough! Thank you for rating us five stars!

February 19, 2022

The staff is courteous, professional and the dealership is very clean. It is quiet enough to sit and read as you wait! More

by eamireku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember his name.
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Feb 22, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review! The team appreciates your 5-stars! See you next time at Herb Chambers INFINITI of Westborough!

February 18, 2022

Great experience at Herb Chambers Infinity of Westboro yesterday. Work was done quickly and efficiently. More

by Thautala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2022 -

Herb Chambers INFINITI of Westborough responded

We're so happy, Thautala! Thank you for being a Herb Chambers INFINITI of Westborough customer!

February 15, 2022

Very clean and large dealership with friendly staff. Everyone worked together to help me leave satisfied More

by NBEACH777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Feb 17, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the great review! It means a lot to hear that you're satisfied and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

February 10, 2022

Excellent service experience. Communication was great as well. I will continue coming back to this amazing dealership More

by BostonDrew24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Turgeon
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Feb 11, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for giving us the opportunity to earn your business! We appreciate your wonderful feedback and look forward to your next visit with us here at Herb Chambers INFINITI of Westborough!

Dec 23, 2022 -

BostonDrew24 responded

Great care and customer service

February 09, 2022

Nice Coustomer service keep it up and nice job also they return my car clean and car wash too. More

by destamantegaftot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for recommending our services at Herb Chambers INFINITI of Westborough! We hope future customers see your review!

February 09, 2022

The best dealership to buy a car and best sales people. Very excited with my buy. More

by Prince.owusugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Amoah and Gabriel
Report | Print
Feb 10, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for the kind review! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Until then, take care and enjoy your new vehicle! - The Herb Chambers INFINITI of Westborough Team

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