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Herb Chambers INFINITI of Westborough
Westborough, MA
1,406 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,406 reviews
March 25, 2022
Everything was perfect the work was performed on time and my car drives like new. The work was explained to me before and after the work was finished. The service technician was very helpful my car drives like new. The work was explained to me before and after the work was finished. The service technician was very helpful More
by TimRyan
Employees Worked With
Ferry Franco
March 23, 2022
Always get the best service at this INFINITI dealership. Went to two other service stations that could not figure out the sound my car was making. The technician knew right away. Car drives like new! Went to two other service stations that could not figure out the sound my car was making. The technician knew right away. Car drives like new! More
by Deluca
Employees Worked With
Ferdy
March 22, 2022
Brought my car in for warranty work and got exceptional customer service. I called for updates and they got back to me in timely manner. I had a scuff mark on my car and they offered to buff it out free of customer service. I called for updates and they got back to me in timely manner. I had a scuff mark on my car and they offered to buff it out free of charge. It came out great! No complaints from this customer. They definitely took care of me More
by NickRS400
March 21, 2022
Be weary of manipulation and exaggeration of issues meant to invade your wallet. In Short honesty is not adhered to in this location. to invade your wallet. In Short honesty is not adhered to in this location. More
by Kennethahono
Employees Worked With
March 18, 2022
The service and help was wonderful, they helped me literally beyond my expectations and made sure I left with the car as soon as I chose it! literally beyond my expectations and made sure I left with the car as soon as I chose it! More
by Aaliyahrodx3
Employees Worked With
David & a financial man whose office is next to David’s I forgot his name
March 15, 2022
Courteous , informative and very professional . The dealership is immaculate and good selection even in these difficult circumstances. The dealership is immaculate and good selection even in these difficult circumstances. More
by Tunehand
Employees Worked With
Brian and Rocco , Mazin Younis
March 05, 2022
I appreciate the friendly staff at my Herb Chambers dealer. They always are eager to be of help and the warm smiling faces make working with them a pleasure. But most important to me is that I can feel dealer. They always are eager to be of help and the warm smiling faces make working with them a pleasure. But most important to me is that I can feel comfortable in knotthey are honest and trustworthy anoyany repairs that are being performed. More
by Maggie Donuts
Employees Worked With
Ferry Franco, Rocco Jason O'Brien
