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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,405 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,405 reviews

April 12, 2022

Sami was a pleasure to work with. He is very imformative and provided a seamless transaction. I would absolutely work with him again and will refer him to others. Thank you More

by Mo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Herb Chambers INFINITI of Westborough responded

Hi Mo, thank you for recommending Sami at Herb Chambers INFINITI of Westborough! We appreciate your kind review and look forward to passing along your kind words to him!

April 11, 2022

Brought my new 2022 Infiniti QX-60 in for service for the first time. Having new roof rails installed and because this wasn’t a normal ask I was a little nervous. Results came out perfect and working with More

by jsmitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with Matt and our team at Herb Chambers INFINITI of Westborough! We're so happy that our team helped you find a new 2022 Infiniti QX-60! We look forward to seeing you next time!

April 07, 2022

I have been to this dealership once before my recent purchase for them. Returned with better financial means and now I have my Infinite. Inviting friendly staff stood out to me and that is what made me More

by sm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aliperta
Apr 08, 2022 -

Herb Chambers INFINITI of Westborough responded

We are so happy you enjoyed visiting Herb Chambers INFINITI of Westborough! Thank you for rating us five stars!

April 04, 2022

Service Advisor Ferdy, was professional and prompt. As soon as I pulled into the bay, he met me and reviewed my service needs. He worked with my needs and had the car ready in time for pick up. Thanks More

by Rao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdy
Apr 05, 2022 -

Herb Chambers INFINITI of Westborough responded

Hi Rao, thank you for taking the time to share your experience working with Ferdy and the rest of our team at Herb Chambers INFINITI of Westborough! We look forward to working with you again!

April 02, 2022

Excellent dealership. I have purchased multiple vehicles there over multiple years. Will do so again ! More

by kennethmerkatz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avein Watson, Henry Rodriguez, David Wyman, Osvald Duvelson, Gary O'Neal, Mazin Younis
Apr 05, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting the Herb Chambers INFINITI of Westborough team with your loyal business! We're grateful for your support and look forward to seeing you next time!

April 01, 2022

In the 20 years I’ve been going to Herbs Chamber Infiniti, the current team is the best they ever had. More

by Randy Feldman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avein Watson, Henry Rodriguez, David Wyman, Osvald Duvelson, Gary O'Neal, Bethany Turgeon, Mazin Younis, Rocco Jason O'Brien
Apr 04, 2022 -

Herb Chambers INFINITI of Westborough responded

Wow, thank you so much for the kind review of our team, Randy! We're truly grateful for all of your support over the past 20 years and look forward to seeing you at your next visit! - Herb Chambers INFINITI of Westborough

March 31, 2022

Had an appointment for an oil change. Greeted on time. Excellent service . In and out. My car was washed and vacuumed. More

by sonja.jenkins3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferby
Apr 01, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for visiting us here at Herb Chambers INFINITI of Westborough! We appreciate your wonderful feedback and hope to see you again next time!

March 28, 2022

I recommend peoples to go by cars at the dealer infinity at Westborough special Sami and tell me everything I’m supposed to know about my car thanks Sami More

by Fdufrene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
Mar 29, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for recommending Sami at Herb Chambers INFINITI of Westborough! We appreciate your 5-stars! See you next time!

March 25, 2022

Nice facility, good service, and my sales manager Sami was good to work with. Did the purchase including test drive in les than 2 hours More

by srsmith77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
Mar 25, 2022 -

Herb Chambers INFINITI of Westborough responded

This is what we like to hear! We're happy that Sami and our team earned your 5-stars! See you next time at Herb Chambers INFINITI of Westborough!

March 25, 2022

Everything was perfect the work was performed on time and my car drives like new. The work was explained to me before and after the work was finished. The service technician was very helpful More

by TimRyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferry Franco
Mar 28, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting the Herb Chambers INFINITI of Westborough team with your vehicle! We appreciate your fabulous feedback and hope we can be of service again in the future!

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