Herb Chambers INFINITI of Westborough

I had an excellent experience with my last service visit. My service advisor was able to help me fix an outstanding issue and which I am more than grateful for. A+++ My service advisor was able to help me fix an outstanding issue and which I am more than grateful for. A+++ More

Disappointed with the service department and how things were handled. Poor communication. Was told to come by 6 to dropped off my car and pick up loaner. Showed up at 5:30 and no loaners available. Was were handled. Poor communication. Was told to come by 6 to dropped off my car and pick up loaner. Showed up at 5:30 and no loaners available. Was told car would be cleaned. Car had dead bugs and dirt on it still. Matt was very kind and helpful but was told would get call and info from Robert and he never called. This was my first time here and I expected more after dealing with the great sales staff. More

They really take care of your vehicles. I had a problem with both front hubs on one my Infiniti. They get the Involvement of the Nissan corporate to resolve the issue. Good place, great service with both front hubs on one my Infiniti. They get the Involvement of the Nissan corporate to resolve the issue. Good place, great service More

Everyone was very helpful and explained everything that needed to be done (service visit). They also didn’t push unnecessary things on us but did prioritize what should be taken care of first. needed to be done (service visit). They also didn’t push unnecessary things on us but did prioritize what should be taken care of first. More

My experience was exceptional getting my car serviced! Matt the service advisor provide amazing service and made me feel like a truly valued customer. Definitely will be returning for future services! Matt the service advisor provide amazing service and made me feel like a truly valued customer. Definitely will be returning for future services! More

Service Advisor Matt Demers is excellent at what he does and provides the total customer experience! The techs do great work and do it right the first time. and provides the total customer experience! The techs do great work and do it right the first time. More

Timely turnaround, good service and accurate pricing. Other than serving cheeseburgers while I waited, pretty much can't do much better. Medium rare if you are cooking up any food! Other than serving cheeseburgers while I waited, pretty much can't do much better. Medium rare if you are cooking up any food! More

Good customer service and patient with answerin all of my questions. My car always comes back very clean after each service no complaints would recommend. questions. My car always comes back very clean after each service no complaints would recommend. More

I'm a long time customer of both infinity and Herb Chambers and have come to expect top lever customer service for Herb Chambers. Henry did not disappoint. Currently the economy is bouncing back afte Chambers and have come to expect top lever customer service for Herb Chambers. Henry did not disappoint. Currently the economy is bouncing back after covid and there are shortages of cars and many difficult obstacles but the team at the Westborough really came through for me. Nice job Henry keep up the great work More

Staff members are very helpful and quickly. Especially Ferdy always can count on him with any questions I have on my vehicle. I recommend all my friends who’s thinking of purchasing a vehicle to stop by H Ferdy always can count on him with any questions I have on my vehicle. I recommend all my friends who’s thinking of purchasing a vehicle to stop by Herb Chambers Infiniti, you won’t be disappointed. More