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Herb Chambers INFINITI of Westborough
Westborough, MA
1,406 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,406 reviews
June 14, 2022
When you have a great team --- great things happen. I sent a message via the website and Ali responded immediately. Not only was she friendly -- but super organized and helpful. I showed up to test I sent a message via the website and Ali responded immediately. Not only was she friendly -- but super organized and helpful. I showed up to test drive a vehicle, she met me, introduced me to Sean and I bought the car. She made it possible! Without her, I would have ended up a different dealership.......she is the best! More
by djhedi
June 09, 2022
As always, quick and efficient intake process with feedback during service completion. Clear communication as to what the car needs for service. feedback during service completion. Clear communication as to what the car needs for service. More
by m_cofone
Employees Worked With
May 31, 2022
I was a walk-in customer today was not expecting to be serviced and they were so overwhelmingly helpful in getting my car serviced today I didn’t awesome job thank you guys very much serviced and they were so overwhelmingly helpful in getting my car serviced today I didn’t awesome job thank you guys very much More
by Dandellamano
May 26, 2022
The facility is always very neat and clean. The staff is very courteous, knowledgeable, and professional. Service is always on time and priced as I expect. The staff is very courteous, knowledgeable, and professional. Service is always on time and priced as I expect. More
by chuckwooding38
Employees Worked With
Nicholas
May 26, 2022
They fixed my car under warranty no problem, always helpful With fast friendly professional service ! Thanks Matt helpful With fast friendly professional service ! Thanks Matt More
by Patoconnell 728
Employees Worked With
May 26, 2022
Ferdy was a professional to deal with when getting my car serviced. He did a great job. serviced. He did a great job. More
by Cparchinski
May 24, 2022
Great service and they stand behind their warranties. Polite, professional and knowledgable! And complementary car wash after service is a nice extra. Polite, professional and knowledgable! And complementary car wash after service is a nice extra. More
by pvitale1931
Employees Worked With
May 18, 2022
I had a good experience at this dealership. I had Sami Zahkari S my sales person, and he was very knowledgeable ,friendly and guided me the whole way thru. I recommend Sami as the sales person I had Sami Zahkari S my sales person, and he was very knowledgeable ,friendly and guided me the whole way thru. I recommend Sami as the sales person! More
by Marcela074
Employees Worked With
May 14, 2022
I have been servicing my Infiniti here since I bought it in 2012. I have always been treated with respect, courtesy and professionalism. From the service writers, to the techs, to the person who processes m in 2012. I have always been treated with respect, courtesy and professionalism. From the service writers, to the techs, to the person who processes my payments, the service has been exemplary. I would buy another car here in a heartbeat. More
by darkstartransport@comcast.net
