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Herb Chambers INFINITI of Westborough
Westborough, MA
1,409 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,409 reviews
September 19, 2022
My car service advisor Nicholas Stukonis was extremely professional and efficient. He informed me of every things that needs to be done, as well as deliver my car to me on time. I truly recommend him stro professional and efficient. He informed me of every things that needs to be done, as well as deliver my car to me on time. I truly recommend him strongly and left the place very happy. Thanks Nick. More
by Hassan.tehranian
Employees Worked With
September 19, 2022
Sami and Ali were amazing. This is my second vehicle with Herb Chambers of Westborough and I’m sure I’ll be back. This is my second vehicle with Herb Chambers of Westborough and I’m sure I’ll be back. More
by kfsalomon
September 18, 2022
My service appt was excellent. Ferdy was an excellent advisor. My vehicle was taken in quickly and was done sooner than I expected. Ferdy was an excellent advisor. My vehicle was taken in quickly and was done sooner than I expected. More
by 2days
September 16, 2022
Went to sell my car filled out form online sent me offer for my car . Go to have car checked out . Offered me below book value after he told me we pay the most for cars. After I drove 50 miles to go there. for my car . Go to have car checked out . Offered me below book value after he told me we pay the most for cars. After I drove 50 miles to go there. Bunch of lies. More
by jarrodkap
Employees Worked With
David merckel
September 14, 2022
Went to get out of my 2022 Lexus GX460 lease (which they got me out of) and into a used BMW X5 for the same payment. Staff was super friendly, helpful and made the process of getting a new car EASY! got me out of) and into a used BMW X5 for the same payment. Staff was super friendly, helpful and made the process of getting a new car EASY! More
by Julia Zammitti
September 10, 2022
This dealer offers excellent service. Ferddie greeted me promptly and kept me informed. The waiting area and amenities were very nice. Definitely recommend a visit. Ferddie greeted me promptly and kept me informed. The waiting area and amenities were very nice. Definitely recommend a visit. More
by Chilidog
Employees Worked With
September 10, 2022
This is the only place I will buy a car, or get work done, great prices and the customer service gets an A+. done, great prices and the customer service gets an A+. More
by ricky9182
September 06, 2022
My 3rd vehicle from them. That should say it all. I’ve never been disappointed. Always treated with respect and honesty. That should say it all. I’ve never been disappointed. Always treated with respect and honesty. More
by Michael
Employees Worked With
Scott Marsden, John Aliperta
September 03, 2022
Dealership is a spacious, modern building with a comfortable lounge. Customer service is excellent. The biggest challenge is the long wait times on hold to make a service appointment. comfortable lounge. Customer service is excellent. The biggest challenge is the long wait times on hold to make a service appointment. More
by fickle-05towhees
Employees Worked With
Nick Stuckonis
August 28, 2022
Just really great service. Very fair. Very friendly staff. Clean waiting area. Exlpains everything clearly. Very fair. Very friendly staff. Clean waiting area. Exlpains everything clearly. More
by Jejoc1
