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Herb Chambers INFINITI of Westborough
Westborough, MA
1,409 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,409 reviews
October 15, 2022
I have been taking my QX60 to Herb Chambers Infinity of Westborough for a while and repeatably receive excellent customer service! Westborough for a while and repeatably receive excellent customer service! More
by JWO3
October 13, 2022
Excellent service, polite and courteous staff. Always very happy with Herb Chambers Infinity. Thank you Ferdy! Always very happy with Herb Chambers Infinity. Thank you Ferdy! More
by krougas
Employees Worked With
October 08, 2022
I really don't like it they charged me for something else that I didn't want and never even fixed the main problem . that I didn't want and never even fixed the main problem . More
by Laudrly
Employees Worked With
October 04, 2022
Horrible service department, unreasonable wait time, over priced service and mediocre sales team. Service is what keeps customers coming back, and they fail miserably priced service and mediocre sales team. Service is what keeps customers coming back, and they fail miserably More
by BA
Employees Worked With
Can’t remember
October 03, 2022
Great service on my oil change same day service. In and out without any issues In and out without any issues More
by Jkcom
September 29, 2022
I had inquired about a q50 I saw online. Ali got right back to me immediately and offered me answers to all the questions I had! When I drove down there I was greeted and was offered a test Ali got right back to me immediately and offered me answers to all the questions I had! When I drove down there I was greeted and was offered a test drive which was awesome.. and the rest of the process was a breeze. I’m grateful to have been helped by Ali and the team here at Herb Chambers Infiniti! Will definitely be recommending my friends, family, and anybody I know to this dealership. Very respectful and honest! Thank you and great job! More
by Chris Rutkowitz
Employees Worked With
September 28, 2022
The service team was extremely helpful with addressing my visit to the dealer. I highly recommend the service department to get your car fixed right the first time! visit to the dealer. I highly recommend the service department to get your car fixed right the first time! More
by fventuraccm
September 24, 2022
Low pressure sales team and very pleasant to deal with. Made the experience an enjoyable experience Made the experience an enjoyable experience More
by Joe M
Employees Worked With
September 22, 2022
Overall really good experience with my tire change and resolving the key fobs issue. Nick was great getting me the tire deal. Thanks to him for getting the key programing covered within the warranty. Comp resolving the key fobs issue. Nick was great getting me the tire deal. Thanks to him for getting the key programing covered within the warranty. Completed the work on time as promised. More
by Subhendu
Employees Worked With
Nicholas Stukonis
