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Herb Chambers INFINITI of Westborough
Westborough, MA
1,409 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,409 reviews
October 30, 2022
Very positive experience getting new tires. Ferdy made sure I got the excellent price I had been quoted over the phone and Francis took care of the service. I always appreciate the clean wait Ferdy made sure I got the excellent price I had been quoted over the phone and Francis took care of the service. I always appreciate the clean waiting area. More
by geneflynn
October 27, 2022
One of the best service experiences I have ever had. Ready with a nice and clean loaner car when we arrived, Francis Coutu kept us informed along the way. Car was ready earlier than originally scheduled Ready with a nice and clean loaner car when we arrived, Francis Coutu kept us informed along the way. Car was ready earlier than originally scheduled. More
by mfkigore
Employees Worked With
Francis Coutu
October 27, 2022
The dealership is kept in great clean condition. The staff was very friendly and helpful and addressed my issues with ease. The staff was very friendly and helpful and addressed my issues with ease. More
by Gomes
October 22, 2022
Another positive experience. Met Fran for first time. He took really good care of us and the vehicle was returned the next day all completed. Fran kept me updated fully. Thanks Met Fran for first time. He took really good care of us and the vehicle was returned the next day all completed. Fran kept me updated fully. Thanks again Fran. More
by Walthamite
Employees Worked With
Fran
October 19, 2022
Very welcoming. Nicholas listened and completed all my need efficiently. Everything was done to my satisfaction. Excellent service! Nicholas listened and completed all my need efficiently. Everything was done to my satisfaction. Excellent service! More
by Sestockwell
Employees Worked With
Nichlas
October 19, 2022
Thank you for the excellent service Sean Dotts. I am very happy with my purchase. I am very happy with my purchase. More
by Ame456
October 18, 2022
I bought my car at this facility years ago and always have it serviced there. Just bought new tires and dealt with Ferdy. He was very kind and gave me a little deal. Getting a little deal is what makes m have it serviced there. Just bought new tires and dealt with Ferdy. He was very kind and gave me a little deal. Getting a little deal is what makes me happy and Ferdy made it happen. Because of that little brake, I will continue my service. You need more men like him. Thank you. Richard and Mary More
by marybees
Employees Worked With
October 17, 2022
From the moment I set foot on the Herb Chambers lot, I received excellent customer service. Dezarae was wonderful to work with and I would buy my next car from her. The rest of the staff was courteous a received excellent customer service. Dezarae was wonderful to work with and I would buy my next car from her. The rest of the staff was courteous and polite. The service waiting area is clean, large, well stocked with free snacks, water and hot beverages, TV and wifi. I would definitely recommend Herb Chambers of Westborough. More
by kkeohane
Employees Worked With
Other Employees :
Dezarae Mosley, Devam , Eric Amoah
October 16, 2022
They charged me a fortune and it didn't solve my problem try to guess the problem. try to guess the problem. More
by Laudrly
