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Herb Chambers INFINITI of Westborough
Westborough, MA
1,408 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,408 reviews
December 24, 2022
Dealer was very professional and service performed on a timely manner. Progress of service shared timely manner. Progress of service shared More
by Mildred Rabel
Employees Worked With
December 23, 2022
Great job with our service check. Needed a main service as the car has aged and the miles accumulated. Thank you Nick and Happy Holidays. Needed a main service as the car has aged and the miles accumulated. Thank you Nick and Happy Holidays. More
by Lee
Employees Worked With
December 22, 2022
Great customer service! Francis was professional and friendly and answering my questions. Even Francis help assisting me with the GPS connection. Great waiting room. Francis was professional and friendly and answering my questions. Even Francis help assisting me with the GPS connection. Great waiting room. More
by mbento1
December 22, 2022
The service provided by Fran and his team was professional and courteous. I was made to feel a part of the entire process. The newly implemented vacation inspection videos was a welcomed bonus. K professional and courteous. I was made to feel a part of the entire process. The newly implemented vacation inspection videos was a welcomed bonus. Keep up the great work! More
by Rob
December 17, 2022
I stopped by to have something checked and Matt took me right in and solved the issue right in and solved the issue More
by 2days
Employees Worked With
December 14, 2022
Quick diagnosis and repair. Friendly and informative service representative. Got my car in the shop and out running great in very little time. Friendly and informative service representative. Got my car in the shop and out running great in very little time. More
by colemanbrett113
Employees Worked With
December 14, 2022
Dealership did a great job! Great team effort from everyone! Thank you! Second time around was even better! Great team effort from everyone! Thank you! Second time around was even better! More
by Amy R
December 12, 2022
Brian was very helpful and polite. He answered every question we had and made the whole car leasing experience very easy. The dealership and staff were terrific! He answered every question we had and made the whole car leasing experience very easy. The dealership and staff were terrific! More
by Ed Coleman
December 12, 2022
Great staff great service -very efficient. nick was spectacular -fit me in even when care was unexpectedly towed in . Kept me informed and was happy it was taken care of and was told what was nick was spectacular -fit me in even when care was unexpectedly towed in . Kept me informed and was happy it was taken care of and was told what was under warranty so I did not have to pay more than needed More
by D
Employees Worked With
Nick
December 10, 2022
FERDY WAS VERY HELPFUL. HE HELPED ME OUT ALOT. HE WAS NICE POLITE AND ANSWER ALL MY QUESTION. EVEN AFTER PICKING UP MY VEHICLE HE STILL OFFERED HIS SERVICES. I R3COMMEND GOI HE HELPED ME OUT ALOT. HE WAS NICE POLITE AND ANSWER ALL MY QUESTION. EVEN AFTER PICKING UP MY VEHICLE HE STILL OFFERED HIS SERVICES. I R3COMMEND GOING TO FERDY FOR YOUR CAR SERVICES AT INFINITY IN NORTHBORUGH. More
by Massdriver
Employees Worked With
