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Herb Chambers INFINITI of Westborough
Westborough, MA
1,228 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,228 reviews
November 30, 2021
Mathew was very accommodating. Service was very efficient and timely. All in all - great experience! and timely. All in all - great experience! More
by Hegsy13
Employees Worked With
Other Employees :
Kim Freelove, Bethany Turgeon, Rocco Jason O'Brien
November 29, 2021
Service Manager and the whole team are always eager to help anytime I bring my car in help anytime I bring my car in More
by Hrodriguez22
Employees Worked With
November 29, 2021
I always have a great experience at Herb Chambers Infinity. Matt the service manager is a true professional and always takes excellent care to make sure I am happy with my service. Exceptional! Infinity. Matt the service manager is a true professional and always takes excellent care to make sure I am happy with my service. Exceptional! More
by beth.ferris
Employees Worked With
November 23, 2021
Ferdy in the service department was fantastic. He was very accomondating. He made sure my vehicle was checked out properly, and informed me about everything they did to it, as well as ensuring me that t very accomondating. He made sure my vehicle was checked out properly, and informed me about everything they did to it, as well as ensuring me that there weren't any recalls on it. I was very impressed with the cleaniness of the service department and most of all the rest rooms were very clean. I would highly reccomend this dealer to everyone that I know. Top notch service and very customer oriented. More
by agiangas1
Employees Worked With
Ferdy
November 20, 2021
This dealership has always been great. Todays service was no exception. Quick service, always professional. I’m a happy customer. no exception. Quick service, always professional. I’m a happy customer. More
by Steve Z
November 15, 2021
Matt is great to deal with! Very knowledgeable and professional I highly recommend the service department professional I highly recommend the service department More
by Rick
Employees Worked With
November 14, 2021
What a great experience I had at herb chambers Infiniti of west borough. The service was great, especially sales rep Sami K. He was so professional and Patient with us. The entire team was fair and great, of west borough. The service was great, especially sales rep Sami K. He was so professional and Patient with us. The entire team was fair and great, I will recommend this dealership. More
by Hsaydeejr
Employees Worked With
Sami Szakhary
November 13, 2021
I scheduled a maintenance check for my vehicle. As always Matt is attentive and explained the recommended services which needed to be performed. I waited for the services to be completed for about 4 always Matt is attentive and explained the recommended services which needed to be performed. I waited for the services to be completed for about 4 hours. Matt came to the waiting area several times to update me and other customers vehicle status updates which made the wait more tolerable. More
by peace44
Employees Worked With
November 12, 2021
I just bought a car from Herb Chambers Infinity of Westborough and wanted to leave that team some feedback. I’ll start by saying that it was an incredibly positive experience made possible by the GM, Westborough and wanted to leave that team some feedback. I’ll start by saying that it was an incredibly positive experience made possible by the GM, Rocco, and his team, Max, Devam and Eric. All these guys were terrific and worked through an unforeseen issue with me. The car was fantastic and they were flexible with the timing of the paperwork (due to my schedule). I highly recommend this dealership for anyone looking to buy or lease More
by Jurgen.lika
Employees Worked With
Rocco Jason O'Brien
