Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers INFINITI of Westborough
Westborough, MA
1,406 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,406 reviews
January 18, 2023
Amazing crew always on point can always count on them whenever I need anything done to my cars wouldn’t go anywhere else!! whenever I need anything done to my cars wouldn’t go anywhere else!! More
by Hrodriguez22
Employees Worked With
January 18, 2023
Great dealership! Very attentive personnel & great customer service! Sales service was great & Their service department is great. They take good care of your vehicle. Very attentive personnel & great customer service! Sales service was great & Their service department is great. They take good care of your vehicle. More
by jnun21
January 16, 2023
Service department always handles my needs, when it comes to repairs. Any repairs that I need are always explained in detail so I can fully understand what is going on with the vehicle service. to repairs. Any repairs that I need are always explained in detail so I can fully understand what is going on with the vehicle service. More
by Srobinson862
Employees Worked With
January 15, 2023
I have been coming to Herb Chambers Infiniti at Westborough for service since the infiniti dealerships in Boston were closed. It's quite far from where I live (Brookline) but the quality of service Westborough for service since the infiniti dealerships in Boston were closed. It's quite far from where I live (Brookline) but the quality of service is worth the hike. Service appointments can be reserved online, dropoff is very quick, and they keep me updated about the progress of the service, including estimated time of completion. The waiting area is very clean and never crowded. Shuttle rides are quick and convenient as well. You do need to contact them if you need a loaner vehicle. More
by CZ
Employees Worked With
Nicholas Stukonis
January 15, 2023
Herb Chambers Infiniti of westborough is place if you are looking for a pre-owned or a new car. looking for a pre-owned or a new car. More
by kuldewp
January 12, 2023
Very good service. Had a oil change and filter,All point inspection,tire rotation,all reasonably priced.All personnel were very helpful Had a oil change and filter,All point inspection,tire rotation,all reasonably priced.All personnel were very helpful More
by Rgodbout49
Employees Worked With
Francis Coutu service consultant and Ken Desper technician
January 11, 2023
The people were very professional. My sales person John Aliperta was great to work with and very helpful. My vehicle was not new, but used. It was immaculate inside and out, so the de My sales person John Aliperta was great to work with and very helpful. My vehicle was not new, but used. It was immaculate inside and out, so the detailing team is obviously great! I've only had the vehicle for a week, but am very happy with it so far! Thank you Herb Chambers, I won't be burning my legs getting into a black on black vehicle any longer! More
by melaniejcasey
January 10, 2023
My sales rep Sean Dotts was amazing! He quickly addressed and resolved all of my concerns. He has such a welcoming, friendly, and inviting personality. I felt no pressure to purchase and He quickly addressed and resolved all of my concerns. He has such a welcoming, friendly, and inviting personality. I felt no pressure to purchase and that’s what I look for in a dealership. Zero pressure and real opinions and options. Thank you Sean! More
by msmith
Employees Worked With
Sean Dotts
January 09, 2023
these guys are great. ...always responsive and no surprises...highly recommend the team....have used them for over 15 years and never an issue ...always responsive and no surprises...highly recommend the team....have used them for over 15 years and never an issue More
by gandonian
January 07, 2023
Ferdy was very professional, extremely nice and knowledgeable and a very pleasant young man. He answered my questions and addressed my issues with the utmost honesty … that’s what I respect the mos knowledgeable and a very pleasant young man. He answered my questions and addressed my issues with the utmost honesty … that’s what I respect the most! Thank you Ferdy, you are awesome!!! More
by littlebaji
Employees Worked With
