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Herb Chambers INFINITI of Westborough
Westborough, MA
1,228 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,228 reviews
January 11, 2022
You all rock, and will always be my favorite dealership! I came in yesterday for my usual oil change, along with a tire rotation. I came in yesterday for my usual oil change, along with a tire rotation. More
by Ntk
Employees Worked With
January 05, 2022
The service department at Herb Chambers remains one of the most accommodating service departments I have encountered. Reliable, courteous and communicative are three adjectives that define this service d the most accommodating service departments I have encountered. Reliable, courteous and communicative are three adjectives that define this service department. More
by DB
Employees Worked With
Robert, five stars
December 28, 2021
Herb Chambers Infiniti was fantastic! Our salesman, Sami was just the best. He followed thru with everything, and worked diligently to get us in the car we wanted. I wish all dealerships had salesmen like was just the best. He followed thru with everything, and worked diligently to get us in the car we wanted. I wish all dealerships had salesmen like Sami. He is now not just our saleman, but our Friend! Thank you Herb Chambers! Sincerely, Trina Bertel More
by Trina_ault
Employees Worked With
Sami
December 23, 2021
Ferdy is exceptional. Actually, the entire dealership is wonderful. I've been going there for 10 years or so - I bought my car there and have it serviced there too. It is a great place for women like me t wonderful. I've been going there for 10 years or so - I bought my car there and have it serviced there too. It is a great place for women like me to go, because they manage & track the maintenance of my car so I don't have to. They are honest, efficient, they don't oversell and they are extremely price competitive for routine maintenance. And they wash and clean your car even for a simple oil/filter change! Looking forward to buying my next car there, soon. More
by LeeT
December 22, 2021
Left my car at Friday 10;30 appointment. Was ready Tuesday night. Picked it up Wednesday. Over charged by hours and they just wanted me to pay and out the door. Long experience and story and as bad Tuesday night. Picked it up Wednesday. Over charged by hours and they just wanted me to pay and out the door. Long experience and story and as bad as I have ever had. So bad that I will never ever use a Her Chambers dealership again!! Michael More
by m_haglof
Employees Worked With
Ferdy, Rob
December 22, 2021
Great service and communication from Matt in Service. They fixed my tire and even washed my car. Matt made it easy. They fixed my tire and even washed my car. Matt made it easy. More
by Feedback1
Employees Worked With
December 20, 2021
Ferdy was exceptional in every aspect of helping us with significant repair needs for my Infiniti. He was very professional, efficient, responsive, and understanding. significant repair needs for my Infiniti. He was very professional, efficient, responsive, and understanding. More
by Bruce Johnston
