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Herb Chambers INFINITI of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
1,405 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,405 reviews

March 09, 2023

I just purchased a used vehicle from Sami Zakhary at Infiniti of Westborough and I couldn't have been more pleased! Sami has a great personality and is excellent at his job. Thank you Sami!! More

by candimac2
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful review! We're so glad Sami had the opportunity to assist you with your purchase and we hope you enjoy your new vehicle. Please don't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can be of service again in the future!

March 08, 2023

Rocco and his staff do a wonderful job! Sami was also extremely helpful and conscientious. I can't say enough great things about the experience I have had with Herb Chambers Infiniti. This More

by tomlittle1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for rating Herb Chambers INFINITI of Westborough five stars! We're so glad that Rocco and Sami made this third purchase with us so great! We appreciate you being part of our family and look forward to assisting you with a fourth vehicle in the future!

March 07, 2023

Sami not only helped us find the right car, but he advocated for us in getting a competitive price on our trade-in. Definitely will be going back to him again, he was a pleasure to work with. More

by 1234567890
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for rating Sami and Herb Chambers INFINITI of Westborough five stars! We're glad we could help you into the right car and appreciate your kind words!

March 05, 2023

The service was awesome! Our sales consultant, John, was very nice and was eager to help us with the sales process. More

by Manish Jha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien, Scott Marsden, John Aliperta
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Mar 05, 2023 -

Manish Jha responded

Yes this is absolutely correct John is awesome.

Mar 07, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you so much, Manish! John and the team are so happy your purchase experience was worthy of five stars! We look forward to assisting you again! - Herb Chambers INFINITI of Westborough

Mar 10, 2023 -

Manish Jha responded

Yet again, praise is well deserved for your sales, finance, and service teams.

March 02, 2023

I had a wonderful experience at Herb Chambers Infiniti in Westboro. Sami is very knowledgeable, friendly and easy to work! I highly recommend him, if you are looking for top notch service! More

by Kzidonis13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

Herb Chambers INFINITI of Westborough responded

The team appreciates your great review and loves knowing we've provided a five-star experience! We look forward to seeing you again and thank you for the great review! - Herb Chambers INFINITI of Westborough

March 01, 2023

Sami Zakhary a sales and leasing consultant provided excellent service and advice on my end of lease options. He as well as others at the dealership were attentive my needs and very helpful in my decisi More

by frankedavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
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Mar 01, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with Sami and the rest of our team at Herb Chambers INFINITI of Westborough! We appreciate your 5 stars and hope you share your recommendation with friends and family!

March 01, 2023

Friendly, honest, salesman John, finance guy Brian on point in explaining any confusion with numbers and manager Max is the great problem solver. Great team to work with and will recommend others to chec More

by chudi.sly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aliperta
Report | Print
Mar 03, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with John, Brian, and Max at Herb Chambers INFINITI of Westborough! We look forward to seeing you next time!

February 25, 2023

Work completed as described, ready when promised. Courtesy car was ready and waiting when I arrived. More

by Celloguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stuckonis
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Feb 28, 2023 -

Herb Chambers INFINITI of Westborough responded

It's great knowing that our team could make the experience great for you! Thank you for rating Herb Chambers INFINITI of Westborough five stars!

February 25, 2023

The service was on time, friendly, and thorough. Exactly as it should be—great team. More

by Callaghb11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for coming to see our team! We look forward to providing another five-star experience next time! - Herb Chambers INFINITI of Westborough

February 23, 2023

Fran was very helpful Service was timely dealership clean although I think prices may be a little high. More

by jpfanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran from Service 5 Stars
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Feb 24, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the review and feedback. We appreciate you visiting us here at Herb Chambers INFINITI of Westborough and hope you won't hesitate to reach out if Fran & the team can be of service again in the future!

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