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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,339 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,339 reviews

December 24, 2024

We had a seamless experience dropping off our car post lease. Sami was suppose to leave for home until my wife noticed him and he chose to stay an extra hour to make sure we had an easy experience. He has More

by simmonsr13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Herb Chambers INFINITI of Westborough responded

Simmons, we're delighted to hear that Sami went above and beyond to ensure a smooth experience for you at Herb Chambers INFINITI of Westborough. Thank you for sharing your positive feedback!

December 23, 2024

Sami is very thoughtful and professional. He goes above and beyond to solve any problem that may arise. He is truly a gem! It was a pleasure working with Sami. I would consider buying a car f More

by simmonsr13
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It wasn’t a service call: it was a lease return visit
Dec 24, 2024 -

Herb Chambers INFINITI of Westborough responded

Simmons, we're delighted to hear that Sami provided such exceptional service at Herb Chambers INFINITI of Westborough. Your kind words mean a lot to us and we'll be sure to share them with him. Thanks for considering us for your future car needs!

December 21, 2024

Highly recommend if you’re looking for a great car-buying experience! The entire team at the dealership was welcoming and efficient. Brian Farrell was professional and friendly while helping us find the righ More

by Marina Sousa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for recommending our team at Herb Chambers INFINITI of Westborough! Brian and the rest of our squad will appreciate your kind review!

December 17, 2024

Sami was terrific. Very good experience with him. I will recommend him to my friends More

by ddiamond9
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Herb Chambers INFINITI of Westborough responded

We're so glad you enjoyed working with Sami! Thanks for recommending him to your friends & family. We hope you won't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can assist you again in the future!

December 15, 2024

Sami is an amazing salesman and very good help with finding the best deals for you personally. He knows what he’s talking about and has good intentions. More

by emersonnealley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided such excellent service at Herb Chambers INFINITI of Westborough! It's great knowing he could assist you in finding the best deals. Thank you for sharing your experience with us!

December 14, 2024

This is a great dealership! Check in was quick and easy. They come to you in the customer care area and check you in. The service was impeccable. I drive 60 miles to have my ca More

by fluids.6.rubbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting the Herb Chambers INFINITI of Westborough team with your service needs! We appreciate you making the 60-mile drive to come work with us and look forward to seeing you again next time. Take care!

December 12, 2024

The people in the sales department has been always very informative and truthful . This is the second time that I work with them and I’m very happy about the results. The leasing process was very smooth a More

by Maria M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brunell St. Pierre - Finance Dpt.
Dec 13, 2024 -

Herb Chambers INFINITI of Westborough responded

Maria, we're delighted to hear that your leasing experience was smooth and satisfying with our team at Herb Chambers INFINITI of Westborough. Thank you for choosing us again; we appreciate your continued trust!

December 12, 2024

I can’t say enough amazing things about my experience at this dealership. After having a terrible experience at another dealership, I walked in here with low expectations, thinking all dealerships were the More

by Ieller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRUNELL ST PIERRE, sharif bumpus
Dec 12, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that your experience at Herb Chambers INFINITI of Westborough exceeded expectations! Our team is committed to providing seamless and customer-focused service. Thank you for recommending us, and we'll be sure to pass along your praise to Sharif and Brunell!

December 11, 2024

Sami was extremely helpful and honest about describing the condition of the car I was looking at. He helped me to get the best deal possible on my trade in and explained the process perfectly making sure More

by josephsolitro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Herb Chambers INFINITI of Westborough responded

Joseph, we're delighted to hear that Sami provided such helpful and honest service at Herb Chambers INFINITI of Westborough. Thank you for sharing your experience with us! Enjoy your new ride!

December 11, 2024

Very professional, straight forward and transparent. Great working with him, the plan was not to buy but because of his transparency it made it very easy to make the purchase More

by Brian Marvie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Herb Chambers INFINITI of Westborough responded

Brian, we're delighted to hear that our team's transparency made your experience at Herb Chambers INFINITI of Westborough a positive one. Thank you for choosing us and sharing your feedback!

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