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Herb Chambers INFINITI of Westborough
Westborough, MA
1,404 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,404 reviews
March 20, 2023
Great experience! My saleman Brian made the buying experience very smooth from start to finish and did it in a timely manner. I would definitely recommend him and this My saleman Brian made the buying experience very smooth from start to finish and did it in a timely manner. I would definitely recommend him and this dealership to family and friends. More
by pjohnson
Employees Worked With
Other Employees :
Scott Marsden
March 19, 2023
My experience was excellent working with Sami Zachary as my salesman. Honest knowledgeable and extremely fair. I would highly recommend him to anyone visiting the dealership in search of a vehicle. Thank my salesman. Honest knowledgeable and extremely fair. I would highly recommend him to anyone visiting the dealership in search of a vehicle. Thank you, Matt More
by ortolinomatt
Employees Worked With
March 18, 2023
Modern, clean dealership with solid service. They provide a comfortable waiting area and car wash. Nice option to provide a video of the walk thru around/under the vehicle during inspection. They provide a comfortable waiting area and car wash. Nice option to provide a video of the walk thru around/under the vehicle during inspection. More
by CJM
Employees Worked With
Nick Stukonis
March 17, 2023
Great customer service and knowledgeable technicians. Making a service appointment is easy and convenient to my schedule. Making a service appointment is easy and convenient to my schedule. More
by Stephen
Employees Worked With
Other Employees :
Daekwon Jones, John Aliperta
March 10, 2023
Herb Chambers Infiniti in Westborough was very welcoming and friendly. I was immediately greeted by Sami Zakhary, who was very pleasant to work with. I arrived at this location with a car already in mind th and friendly. I was immediately greeted by Sami Zakhary, who was very pleasant to work with. I arrived at this location with a car already in mind that I wanted to look at. He made the process very easy to look at the car, test drive it, and purchase. I am very happy with my purchase and so glad it all went smoothly with no troubles. I advise people, like I did, to look for Sami because he is very helpful and wants the best for his customers. I would definitely recommend purchasing a car from this dealership! More
by Jayla.kinor
Employees Worked With
March 10, 2023
This is my 5th car I bought from this dealership. It’s the relationship. The Herb Chambers Westborough staff was friendly, professional and accommodating as usual. They were quick to offer service It’s the relationship. The Herb Chambers Westborough staff was friendly, professional and accommodating as usual. They were quick to offer service and assistance. The car buying experience was made a smoother process. Kudos to out to Rocco the GM, Scott the SM, Max the Used Car manager and Sami the man! Sami Zakhary, who took care of me and made this happen. Another happy customer!! More
by AJ
Employees Worked With
Other Employees :
Rocco Jason O'Brien, Scott Marsden
March 09, 2023
I just purchased a used vehicle from Sami Zakhary at Infiniti of Westborough and I couldn't have been more pleased! Sami has a great personality and is excellent at his job. Thank you Sami!! Infiniti of Westborough and I couldn't have been more pleased! Sami has a great personality and is excellent at his job. Thank you Sami!! More
by candimac2
Employees Worked With
March 09, 2023
It was a great experience with such wonderful person John Aliperta is sales department. Who insist me to purchase a good car (QX60) and i am impressed. Thanks John once again. Aliperta is sales department. Who insist me to purchase a good car (QX60) and i am impressed. Thanks John once again. More
by Manish Jha
