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Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
1,228 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,228 reviews

February 19, 2022

The staff is courteous, professional and the dealership is very clean. It is quiet enough to sit and read as you wait! More

by eamireku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember his name.
Feb 22, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review! The team appreciates your 5-stars! See you next time at Herb Chambers INFINITI of Westborough!

February 18, 2022

Great experience at Herb Chambers Infinity of Westboro yesterday. Work was done quickly and efficiently. More

by Thautala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Herb Chambers INFINITI of Westborough responded

We're so happy, Thautala! Thank you for being a Herb Chambers INFINITI of Westborough customer!

February 15, 2022

Very clean and large dealership with friendly staff. Everyone worked together to help me leave satisfied More

by NBEACH777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
Feb 17, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the great review! It means a lot to hear that you're satisfied and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

February 10, 2022

Excellent service experience. Communication was great as well. I will continue coming back to this amazing dealership More

by BostonDrew24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Turgeon
Feb 11, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for giving us the opportunity to earn your business! We appreciate your wonderful feedback and look forward to your next visit with us here at Herb Chambers INFINITI of Westborough!

Dec 23, 2022 -

BostonDrew24 responded

Great care and customer service

February 09, 2022

Nice Coustomer service keep it up and nice job also they return my car clean and car wash too. More

by destamantegaftot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for recommending our services at Herb Chambers INFINITI of Westborough! We hope future customers see your review!

February 09, 2022

The best dealership to buy a car and best sales people. Very excited with my buy. More

by Prince.owusugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Amoah and Gabriel
Feb 10, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for the kind review! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Until then, take care and enjoy your new vehicle! - The Herb Chambers INFINITI of Westborough Team

February 04, 2022

Fanrastick and excellent and timely amazingly great and good so happy to have gone there More

by paul.dicker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Jason O'Brien
Feb 04, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your kind comments, Paul! We look forward to seeing you next time at Herb Chambers INFINITI of Westborough!

February 03, 2022

I’ve been a customer of Herb Chambers Infiniti since 2003, and never think to shop anywhere else. In today’s world where cars are scarce and more expensive, Herb Chambers Infiniti found both the model More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Marsden, John Aliperta, Erik in Finance
Feb 04, 2022 -

Herb Chambers INFINITI of Westborough responded

Hi Melissa, thank you for taking the time to share your review! We're so lucky to have you a part of the Herb Chambers INFINITI of Westborough for the past 19 years. We appreciate your business, and look forward to seeing you next time!

February 03, 2022

Matt is nice but not an expert in the car. I’d rather talk directly with the mechanic than having an intermediary. We had no problem with our car, and service didn’t take long at all. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the review, John. We appreciate the feedback and hope we can be of service to you again in the future!

January 28, 2022

I’ve used Herb Chambers Infinity for sales and service for the past 10 years. Both my cars have been reliable and when needed service the team had always been professional and reasonably priced. More

by robert.ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your loyal business, Robert! We're truly grateful for all of your support over the past 10 years and look forward to seeing you at your next visit. Take care and thanks again, from all of us here at Herb Chambers INFINITI of Westborough!

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