Back

Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,404 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Contact Dealership

312 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 1,404 reviews

March 28, 2023

The minute I called Herb Cambers Infiniti I spoke with Lisa who was so easy to talk to and and extremely helpful… when we arrived at the dealership in Westborough, MA we met John Aliperta who was exceptio More

by robertamartino25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aliperta
Mar 30, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful review! We appreciate you trusting the Herb Chambers INFINITI of Westborough team with your purchase and are thrilled to hear that John & Brian provided you with truly exceptional service throughout the process. Enjoy your QX50 and please don't hesitate to reach out if we can be of assistance again in the future!

March 28, 2023

Ali Lewis was a great help! What a great place to do business.. you would not be disappointed if you chose to come here for a purchase. More

by Patrick150
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien, Scott Marsden
Mar 30, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the great review, Patrick! Ali & the team appreciate your business and hope to see you again next time here at Herb Chambers INFINITI of Westborough!

March 28, 2023

Ali Lewis was awesome! Called in to ask about a certain car and she was so helpful and happy over the phone. Came in and met with her and the rest was a breeze! Thanks Ali More

by war111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien, Scott Marsden
Mar 30, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're so glad Ali & the team had the opportunity to assist you and we'll be sure to pass along this kind review to them. Take care and thanks again for your business, from all of us here at Herb Chambers INFINITI of Westborough!

March 28, 2023

My salesperson Sami and the team were very informative and helpful. Sami was attentive and handled everything for me and made me feel like I was more than a number to add to the board. Scott the sales man More

by cmcmasters87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hebert, Scott Marsden
Mar 30, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic feedback! We're happy to hear you had a great experience working with Sami & the team here at Herb Chambers INFINITI of Westborough and we appreciate you recommending us to others. Take care and please don't hesitate to reach out if we can be of service again in the future!

March 23, 2023

What a great place to buy a car! Ali was so friendly and knowledgeable, I couldn't help but make a visit. When I got there I was greeted right away and treated with respect, they rea More

by Bill Hinchcliffe
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien, Scott Marsden
Mar 24, 2023 -

Herb Chambers INFINITI of Westborough responded

Bill, thank you so much for giving Ali & the Herb Chambers INFINITI of Westborough team an opportunity to earn your business! We're thrilled to hear you're enjoying your new vehicle and look forward to seeing you for your first oil change. Take care!

March 22, 2023

The sales team went out of their way to make me feel comfortable when purchasing my new vehicle. I appreciate the work that Brian and the rest of the team did. More

by Nick Stukonis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
Mar 24, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the great review, Nick! We're happy to hear Brian & the team worked hard to make your experience a great one and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

March 22, 2023

Very professional and knowledgeable, I would definitely recommend Brian and the team at Infiniti of Westborough More

by Mehatch987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
Mar 23, 2023 -

Herb Chambers INFINITI of Westborough responded

Brian & the team are honored to receive your support! Thank you for your business and please don't hesitate to reach out the next time we can be of service! - Herb Chambers INFINITI of Westborough

March 21, 2023

Excellent service. It been working with the service supervisor and management good speaking and taken care of my car More

by vijay2358
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting the Herb Chambers INFINITI of Westborough team with your vehicle! We appreciate the kind review and hope we can be of service again in the future!

March 21, 2023

I have been taking my car to this location for years for general maintenance. Always great service and reasonable prices using OEM parts and certified technicians. I highly recommend Ferdy who has been my s More

by RajT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate your loyal business, Raj! Ferdy and our team strive to provide the best care and are glad that we could do that for you this time! Thank you for being a Herb Chambers INFINITI of Westborough customer!

March 21, 2023

Freddy did great work, was clear and precise on what was going on with my vehicle at all times. More

by Cemoreta95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing this fantastic feedback with us! We're happy to hear Freddy took great care of you and we hope you won't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can be of service again in the future. Take care!

...
48
...