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Herb Chambers INFINITI of Westborough
Westborough, MA
1,403 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,403 reviews
April 21, 2023
Great service Only fixed what was needed and didn’t try and over sell anything and over sell anything More
by jeffreyoconnor1111
Employees Worked With
April 19, 2023
I have to say Brian is truly amazing at what he does. He is real and up front about everything. He did anything he could to help us with the whole process of getting a new car. I would definitely recomme He is real and up front about everything. He did anything he could to help us with the whole process of getting a new car. I would definitely recommend him to other people. More
by Angi
April 14, 2023
Excellent service here! Everytime I come I feel even happier that I chose this dealership to buy my car! Everytime I come I feel even happier that I chose this dealership to buy my car! More
by Themeticulousmason
April 14, 2023
Incredible service. Everything went very smoothly and the staff is extremely professional. You feel important as a customer. Everything went very smoothly and the staff is extremely professional. You feel important as a customer. More
by Curtis H.
Employees Worked With
April 10, 2023
Very courteous and professional. No pressure sales people. Whole process was smooth, easy and fulfilling experience No pressure sales people. Whole process was smooth, easy and fulfilling experience More
by Muraligopinatha
Employees Worked With
April 06, 2023
Had to bring my car in for service to Herb Chambers Infinity in Westborough. I was given a Qx50 loaner car, beautiful car!! The service Representative Fran answered all my questions honestly. They ke Infinity in Westborough. I was given a Qx50 loaner car, beautiful car!! The service Representative Fran answered all my questions honestly. They kept me informed at all that was going on. Nick the mechanic sent a video showing the work he had done! I was very impressed with the quality of service! Would highly recommend this service department!!! More
by Karenstriker5
Employees Worked With
Fran and Nick
