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Herb Chambers INFINITI of Westborough
Westborough, MA
1,229 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,229 reviews
May 24, 2022
Great service and they stand behind their warranties. Polite, professional and knowledgable! And complementary car wash after service is a nice extra. Polite, professional and knowledgable! And complementary car wash after service is a nice extra. More
by pvitale1931
Employees Worked With
May 18, 2022
I had a good experience at this dealership. I had Sami Zahkari S my sales person, and he was very knowledgeable ,friendly and guided me the whole way thru. I recommend Sami as the sales person I had Sami Zahkari S my sales person, and he was very knowledgeable ,friendly and guided me the whole way thru. I recommend Sami as the sales person! More
by Marcela074
Employees Worked With
May 14, 2022
I have been servicing my Infiniti here since I bought it in 2012. I have always been treated with respect, courtesy and professionalism. From the service writers, to the techs, to the person who processes m in 2012. I have always been treated with respect, courtesy and professionalism. From the service writers, to the techs, to the person who processes my payments, the service has been exemplary. I would buy another car here in a heartbeat. More
by darkstartransport@comcast.net
May 13, 2022
A Last minute appointment. Thankful to Matt and his crew accommodating me for an oil change and rotation. Always can count on Herb Chambers Infiniti for great service! Thankful to Matt and his crew accommodating me for an oil change and rotation. Always can count on Herb Chambers Infiniti for great service! More
by Paratroops
Employees Worked With
May 10, 2022
Great service people. Comfortable place to do business, work is done professionally and the advisers communicate well. Comfortable place to do business, work is done professionally and the advisers communicate well. More
by Celloguy
Employees Worked With
May 04, 2022
Very friendly and professional. They have very comfortable waiting area. And best overall service. I love my Infiniti and very happy the servicing of my beautiful QX50 is just as g They have very comfortable waiting area. And best overall service. I love my Infiniti and very happy the servicing of my beautiful QX50 is just as great!! Thank you!!! More
by Edb921305
May 03, 2022
Ferdy is the best. Everyone there is fantastic. Great service great people. Highly recommend Herb Chambers Infinity Westborough. Everyone there is fantastic. Great service great people. Highly recommend Herb Chambers Infinity Westborough. More
by Maynard
Employees Worked With
April 24, 2022
It was a good experience all around. I got a great deal on a set of tires, they gave me a nice loaner vehicle, and the install took less time than projected. I got a great deal on a set of tires, they gave me a nice loaner vehicle, and the install took less time than projected. More
by q50owner
Employees Worked With
April 24, 2022
Ali connected me to John(my sales person). the entire transaction was quick. Ali follow up with email after setting up the appointment with contacts for is. I felt supported at each step. the entire transaction was quick. Ali follow up with email after setting up the appointment with contacts for is. I felt supported at each step. More
by Ashutosh Acharya
