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Herb Chambers INFINITI of Westborough
Westborough, MA
1,229 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,229 reviews
July 13, 2022
Ali and the team of Sami and the Manager of the dealership were all exceptional. Great customer service and a warm and friendly atmosphere from the time you are greeted at the entrance and front de dealership were all exceptional. Great customer service and a warm and friendly atmosphere from the time you are greeted at the entrance and front desk person. More
by e.anthonysanturri
July 12, 2022
Matt the service manager is the greatest so professional and knowledgeable I highly recommend this dealership for service. and knowledgeable I highly recommend this dealership for service. More
by beth.ferris
Employees Worked With
July 11, 2022
Service Dept was assume, quick diagnosis, and service. Went to bat for me with the warranty company and had my car's computer changed out at not cost, how awesome is that!!! Went to bat for me with the warranty company and had my car's computer changed out at not cost, how awesome is that!!! More
by henry.tabur
Employees Worked With
July 11, 2022
Ali L. was amazing! Communication was easy & stress-free. I would highly recommend connecting with Ali and doing your business at Westborough Infiniti. was amazing! Communication was easy & stress-free. I would highly recommend connecting with Ali and doing your business at Westborough Infiniti. More
by DG2021
July 06, 2022
Staff is always polite and can squeeze you when you’re in a jam for time! a jam for time! More
by Tracital
Employees Worked With
July 02, 2022
1st time using the service department; top notch. Couldn’t figure out the coffee maker. Was too proud to ask :) Couldn’t figure out the coffee maker. Was too proud to ask :) More
by Djo
Employees Worked With
July 01, 2022
I appreciate how accommodating Matthew and Ed were. I feel that they have the clients’ interest as a priority. Thank you for your service. I feel that they have the clients’ interest as a priority. Thank you for your service. More
by teresita
July 01, 2022
Very good experience. Everyone in the service department was extremely helpful from start to finish. Everyone in the service department was extremely helpful from start to finish. More
by Ggbug94
Employees Worked With
June 26, 2022
I was handled with professionalism. I was given clarity of the cost. I was updated frequently. That all impressed me a great deal. I was given clarity of the cost. I was updated frequently. That all impressed me a great deal. More
by Greg J
June 25, 2022
Very welcoming and helpful. Loaner cars are clean and i have never had trouble getting one Loaner cars are clean and i have never had trouble getting one More
by Clmulroney
Employees Worked With
