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Herb Chambers INFINITI of Westborough
Westborough, MA
1,402 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,402 reviews
July 11, 2023
This dealership worked together to make car buying a safe and warm experience. Everyone helped each other if needed like a true team. Customer service is superb. I have owned multiple luxury s safe and warm experience. Everyone helped each other if needed like a true team. Customer service is superb. I have owned multiple luxury suvs and I am most pleased with my recent purchase. More
by Oceantilegallery
Employees Worked With
Lauds, Rocco Jason O'Brien, Scott Marsden
July 11, 2023
Very friendly honest dealership. Excellent service and most importantly great deal. I definitely recommend this place Excellent service and most importantly great deal. I definitely recommend this place More
by Yivanov1
Employees Worked With
July 09, 2023
I think it’s great that you send the video with explanations about what you’re looking at and what you’re about to do to the vehicle. Then the service representative emails with everything else tha explanations about what you’re looking at and what you’re about to do to the vehicle. Then the service representative emails with everything else that needs to be done. Great experience More
by Bstjean2812
July 01, 2023
Herb Chambers Infiniti of Westborough set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Max was responsive, extremely knowledgeable, and nev the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Max was responsive, extremely knowledgeable, and never talked down to me . And John A. made the process seamless and pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Love my Car ❤️ Thanks guys ! More
by LR
June 30, 2023
It was great and they were help full and the explean to every thing .. thanks every thing .. thanks More
by Wassim.mallak
Employees Worked With
June 20, 2023
Excellent service and Fran was very knowledgeable, professional and personable. Mechanic noticed something that was covered my the warranty. Very grateful professional and personable. Mechanic noticed something that was covered my the warranty. Very grateful More
by hilopatin
Employees Worked With
Fran
June 18, 2023
I call in for an oil and filter service and they were able to fit me in the morning - service was great! able to fit me in the morning - service was great! More
by Esto
June 16, 2023
Very customer friendly, they offer a courtesy vehicle and they keep you posted about the vehicle's status and keep you informed. they keep you posted about the vehicle's status and keep you informed. More
by colemanbrett113
Employees Worked With
June 12, 2023
Easy to work with and very fair. I plan on keeping my vehicle for a while but whenever I'm ready for my next car I'll be coming here first. I plan on keeping my vehicle for a while but whenever I'm ready for my next car I'll be coming here first. More
by tedpartridge84
Employees Worked With
Scott Marsden, John Aliperta
June 12, 2023
They gave us a very good deal on a vehicle and a generous trade in allowance . The salesman was courteous and accommodating trade in allowance . The salesman was courteous and accommodating More
by jumppdaffton
Employees Worked With
