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Herb Chambers INFINITI of Westborough
Westborough, MA
1,281 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,281 reviews
October 21, 2024
Lauds was friendly, knowledgeable and professional. He kept us informed, answered our questions and worked with us to complete a deal we were happy with He kept us informed, answered our questions and worked with us to complete a deal we were happy with More
by raptak
October 21, 2024
Great service Sales person was knowledgeable and professional Would recommend Westboro Infiniti and Bryce Jarrett to anyone looking for a car professional Would recommend Westboro Infiniti and Bryce Jarrett to anyone looking for a car More
by Dstraight
October 18, 2024
I needed service on my 2013 G37 convertible, the top was not working. Per online info from others with the same problem, I was expecting a bill of $1000-2000, but I did not want to buy a new car, so I made not working. Per online info from others with the same problem, I was expecting a bill of $1000-2000, but I did not want to buy a new car, so I made the appointment. The dealer offered me a loaner car, which I expected would mean a cheap rental type car model, but they let me take a brand-new Infinity! They took the time to listen to exactly the problem I was having with the car, took the car on Friday afternoon, and by Monday afternoon, they let me know it was fixed, all for the initial diagnostic fee ($199). Needless to say, I was overjoyed to have avoided that potential big bill. They were very professional and very accommodating. More
by trippinjohn
October 17, 2024
As always I had another easy and relaxing experience at the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was professional and informative throughout. More
by Kgosselin
October 16, 2024
Sami was extremely kind and knowledgeable! He treated me like I was his own daughter! This was my first car purchase and I was so lucky to have such a great salesman help! He treated me like I was his own daughter! This was my first car purchase and I was so lucky to have such a great salesman help! More
by mmahony013
Employees Worked With
October 14, 2024
No pressure, helpful and kind. Ended up with the exact car I was looking for! Highly recommend Sharif in sales and Marc in finance! Ended up with the exact car I was looking for! Highly recommend Sharif in sales and Marc in finance! More
by megwilde22
Employees Worked With
Sharif Bumpus and Marc Star in finance.
October 13, 2024
Sami was very helpful to me in choosing my QX60. He was very knowledgeable and patient. He was very knowledgeable and patient. More
by Lois
October 13, 2024
I always dread buying a car (I just don’t enjoy the process). But this was the best experience we have ever had. Our salesperson, Bryce, was great. We will (and have) recommended this dealership to process). But this was the best experience we have ever had. Our salesperson, Bryce, was great. We will (and have) recommended this dealership to our friends. More
by cmolle
October 10, 2024
Stiwar was very attentive to what my needs were. Included my needs for the whole family Included my needs for the whole family More
by dappiah812
