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Herb Chambers INFINITI of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
1,273 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,273 reviews

October 10, 2024

Professionally will take care of you and your car’s problems. Also very understanding in situations. More

by HollowsQ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran
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Oct 10, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for your kind words! The team looks forward to seeing you again! - Herb Chambers INFINITI of Westborough

October 10, 2024

Stiwar was very attentive to what my needs were. Included my needs for the whole family More

by dappiah812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stiwar Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the positive feedback! We're happy to hear Stiwar was mindful of your & your family's needs and we'll be sure to let him know how much you appreciate his assistance. Please don't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can be of service again in the future!

October 10, 2024

Very professional, on time, thorough, nice waiting area, spotless rest rooms, good recommendations, good listener More

by dmroane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Oct 11, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers INFINITI of Westborough provided a professional and comfortable experience. We appreciate your support and look forward to serving you again in the future!

October 10, 2024

Ferdy and Fran have been so helpful and accommodating any time I call! Thank you! More

by dmaiborslp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran in Service… was terrific!
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Oct 11, 2024 -

Herb Chambers INFINITI of Westborough responded

We're so happy to hear this and we'll be sure to let Ferdy & Fran know how much you appreciate their assistance! Thanks for the review and please don't hesitate to reach out the next time our Herb Chambers INFINITI of Westborough team can be of service!

October 09, 2024

Sami was wonderful. He was knowledgeable, patient, and kind. We had a great experience and met a very nice man during the process. 😊 More

by Heidi
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Herb Chambers INFINITI of Westborough responded

Heidi, we're delighted to hear that Sami provided you with such a positive experience at Herb Chambers INFINITI of Westborough. Thank you for sharing your kind words!

October 08, 2024

Sami was EXCELLENT! What a genuinely kind gentleman. If only there were more humans like him in this world! We really enjoyed meeting Sami and buying a car from him. More

by Heidi
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Herb Chambers INFINITI of Westborough responded

Heidi, we're delighted to hear that Sami made such a positive impression during your visit to Herb Chambers INFINITI of Westborough. Thank you for the wonderful feedback and recommendation! Enjoy your new car!

October 08, 2024

I brought my 2019 Infiniti QX60 in for service and they were great for service! Great customer service and work done! I recommend Herb Chambers Infinite for all your service needs! More

by drusack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that you had a great experience with our team here at Herb Chambers INFINITI of Westborough! Thank you for trusting us with your QX60. We look forward to assisting with any future service needs!

October 08, 2024

Not only did we buy a new car for us but we made a friend. Sami was the most caring, honest and genuine car salesman we even met! If we could give him 10 stars we would. !! What a nice man, go to Sa More

by Heidi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Herb Chambers INFINITI of Westborough responded

Heidi, we're delighted to hear that Sami made such a positive impression during your visit to Herb Chambers INFINITI of Westborough! Thank you for the glowing review and recommendation. Enjoy your new car!

October 07, 2024

Francis and is crew were fantastic per usual. .had bakes done all around, a wheel bearing, 4 new tires with an alignment. Car drives like new again...5 stars and highly recommended as always!! More

by MLD1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Report | Print
Oct 08, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the glowing review! We're delighted to hear that Francis and the team at Herb Chambers INFINITI of Westborough provided such excellent service. Enjoy your smooth ride, and we look forward to seeing you next time!

October 07, 2024

Hello, I purchased a used car from Herb Chambers Infinity of Westborough MA. The sales person I was working with was Sami Zakhary, I must first state that Sami is a very nice person and was an exce More

by Mike A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Herb Chambers INFINITI of Westborough responded

Mike, we're delighted to hear that Sami provided such exceptional service throughout your experience here at Herb Chambers INFINITI of Westborough. Thank you for sharing this wonderful feedback and please don't hesitate to reach out if we can assist you again in the future. Until then, take care and enjoy the ride in your new vehicle!

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