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Herb Chambers INFINITI of Westborough
Westborough, MA
1,404 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,404 reviews
October 24, 2023
Brian was very helpful and friendly during our new car buying experience. Very low pressure yet attentive to our needs. He made what I saw as a dreadful experience into one that was smooth and without dra buying experience. Very low pressure yet attentive to our needs. He made what I saw as a dreadful experience into one that was smooth and without drama. No surprises, just a good deal presented and finished quickly. We'll definitely be back during our next car purchase and will definitely recommend him and this dealership to family and friends!! More
by joeb
Employees Worked With
October 20, 2023
This dealership and its staff are always responsive . I have bought my last 3 cars there I have bought my last 3 cars there More
by Steve
Employees Worked With
October 16, 2023
Excellent experience, John and Marc were very helpful. Definitely recommend to everyone. And this is asking to pit 15 words minimum.. Definitely recommend to everyone. And this is asking to pit 15 words minimum.. More
by Serge
October 08, 2023
Sami is an amazing sales consultant. He really did offer the best option for us and was not pushy at all. He is honest and does not promise what he cannot deliver. Overall was a pleasure He really did offer the best option for us and was not pushy at all. He is honest and does not promise what he cannot deliver. Overall was a pleasure working with him. More
by miloo110
Employees Worked With
October 08, 2023
My interactions with all the people at this dealership has been positive. These people are professional, respectful, courteous and they communicate very well. has been positive. These people are professional, respectful, courteous and they communicate very well. More
by touga93
Employees Worked With
Francis coutu
October 07, 2023
Had a great experience at Herb Chambers Infiniti Of Westborough!! My salesman, Brian made sure that all my questions and concerns were addressed and that I was happy with my purchase. The truth is, he Westborough!! My salesman, Brian made sure that all my questions and concerns were addressed and that I was happy with my purchase. The truth is, he exceeded my expectations for how easy and pleasant the car-buying experience could be. Will definitely recommend him and this dealership to family and friends!! More
by GL
Employees Worked With
October 07, 2023
We can’t thank Sami and the Infiniti Dealership enough for all of their help finding the perfect car for our family. Sami was helpful and knew exactly what we needed. He provided us with honest informatio for all of their help finding the perfect car for our family. Sami was helpful and knew exactly what we needed. He provided us with honest information from the very beginning! We will definitely be back if we need another car in the future. More
by MarissaG
October 05, 2023
From the minute I scheduled an appointment with Ali to test driving a Qx60 Infinity and when I drove away with my new car. Was one of my best experiences in purchasing a new car. test driving a Qx60 Infinity and when I drove away with my new car. Was one of my best experiences in purchasing a new car. More
by terri
October 02, 2023
Worked with Sami on a Cadillac CTS. He was very informative throughout the process and I get very at ease trying out the vehicle, without any pressure to proceed with the deal. I highly He was very informative throughout the process and I get very at ease trying out the vehicle, without any pressure to proceed with the deal. I highly recommend working with Sami! More
by Shawnmpower22
Employees Worked With
