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Herb Chambers INFINITI of Westborough
Westborough, MA
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,412 reviews
January 22, 2024
Bought my car here almost two years ago and was treated very well. Extremely clean and professional dealership. Everything from the showroom to the repair facility is top-notch. Brought my mother there tod very well. Extremely clean and professional dealership. Everything from the showroom to the repair facility is top-notch. Brought my mother there today to buy a vehicle. Had a great experience. Everything went very smoothly thanks to Lauds Viljean in sales and Marc Starr in financing. More
by Curtis H.
Employees Worked With
Lauds Viljean,Marc Starr
January 20, 2024
Amazing customer service, efficient and speedy response. Staff are very knowledgeable and helpful. Would get my vehicle serviced here again! Staff are very knowledgeable and helpful. Would get my vehicle serviced here again! More
by Danielle.melendez94
January 16, 2024
Great dealership , I had the best experience! Lauds , our sales person at Herb Chambers in Westboro was amazing ! Top notch dealership! Lauds , our sales person at Herb Chambers in Westboro was amazing ! Top notch dealership! More
by moonlight_1956
Employees Worked With
Lauds Viljean, Marc Starr
January 15, 2024
Sami was the epitome of professionalism. He listened, was very knowledgeable about all the Infinity vehicles. We could tell he truly cared to match us with the right vehicle and it was a hom He listened, was very knowledgeable about all the Infinity vehicles. We could tell he truly cared to match us with the right vehicle and it was a home run. We love our new vehicle. Sami collaborated and smoothly walked us through all the remaining interactions with his colleagues at the dealership. FIVE STARs all the way!!! More
by StephanieDH
January 15, 2024
I knew what I wanted and what I was willing to pay. They did not play games, did not try to nickel and dime me. Once we shook on a deal, that was it. It was a very pleasant stress-free experience. They did not play games, did not try to nickel and dime me. Once we shook on a deal, that was it. It was a very pleasant stress-free experience. More
by dushyant.jhamb
Employees Worked With
Stivar, Max
January 13, 2024
Everything was fine. However I was disappointed in the in the cost of the oil change. Last time I paid $70-$80 and this time I paid $127. Not sure if I will return. However I was disappointed in the in the cost of the oil change. Last time I paid $70-$80 and this time I paid $127. Not sure if I will return. More
by 2days
Employees Worked With
Emily Nixon
January 12, 2024
My wife and I where out looking for a new car and stopped into Herb Chambers Infiniti of Westborough. Amro our sales associate was a pleasure to work with, knowledgeable, professional and accommodat stopped into Herb Chambers Infiniti of Westborough. Amro our sales associate was a pleasure to work with, knowledgeable, professional and accommodating. Thank you Amro, Dave D Norwood More
by Gosprinkle@aol.com
Employees Worked With
Scott Marsden
January 12, 2024
Fran is Great friendly and always accommodating. That’s why I go there for Services. That’s why I go there for Services. More
by Debbie Parker
Employees Worked With
Other Employees :
Rocco Jason O'Brien, Scott Marsden, Eric Amoah
January 08, 2024
They are no nonsense and flexible. I was in and out with a new vehicle in just under two hours. I was in and out with a new vehicle in just under two hours. More
by Gregmccleary
