Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers INFINITI of Westborough
Westborough, MA
1,336 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,336 reviews
January 15, 2025
Salesman Sami Zachary was terrific. Answered all of our questions and was not pushy. He walked us through the process and made sure that we understood everything. We tried three differe Answered all of our questions and was not pushy. He walked us through the process and made sure that we understood everything. We tried three different vehicles. Many thanks for a great experience Sami!!! More
by jacek
Employees Worked With
January 14, 2025
Bryce was great to work with! Everyone at this dealership from sales to finance made us feel great about our purchase. Everyone at this dealership from sales to finance made us feel great about our purchase. More
by Lkeeley
Employees Worked With
Bryce Jarrett and Brunell St Pierre and Kevin?
January 14, 2025
Sami was wonderful. Very knowledgeable and considerate to my needs. I would be comfortable doing business with Sami anytime. Very knowledgeable and considerate to my needs. I would be comfortable doing business with Sami anytime. More
by matthew.mcmiller
January 11, 2025
It was very easy to get my appointment. Everything was explained well to me. I was even given a loan a vehicle when I picked the car up. Everything was done to my satisfaction then some, an Everything was explained well to me. I was even given a loan a vehicle when I picked the car up. Everything was done to my satisfaction then some, and the vehicle was cleaner in and out then when I dropped it off. Ferdy was very helpful through the whole process and kept me informed all along the way. More
by rerickson21470@gmail.com
Employees Worked With
January 11, 2025
Always get the best service and sales experience here. Highly recommend the team at Westboro infiniti Highly recommend the team at Westboro infiniti More
by b24ritchie
January 08, 2025
Sami was extremely helpful and courteous! He was very upfront with our financial situation and did his best. He was very upfront with our financial situation and did his best. More
by patsarewinners
Employees Worked With
January 06, 2025
This dealership had great customer service and made sure I got the car I wanted. I got the car I wanted. More
by chabothannah14
Employees Worked With
January 05, 2025
Service representative made every effort to keep me informed and making my service appt. convenient. In this regard I was furnished with a video of the technician reviewing the condition of my car whil informed and making my service appt. convenient. In this regard I was furnished with a video of the technician reviewing the condition of my car while it was up on the lift. I was also provided with a loaner, allowing me to make better use of my time while my car was being serviced. More
by Stewart
Employees Worked With
January 03, 2025
The service department was very clean. The auto technician was friendly, and the service was great. The auto technician was friendly, and the service was great. More
by Lpotenza
Employees Worked With
January 03, 2025
The attendant who came to take my signature at the waiting room was very professional and helpful waiting room was very professional and helpful More
by Emmanuel
