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Herb Chambers INFINITI of Westborough
Westborough, MA
1,354 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,354 reviews
May 23, 2024
We purchased a 2007 Corvette. We had issues with the tires. Sami was instrumental in advocating for us to resolve the situation. We were very pleased with the outcome. All w We had issues with the tires. Sami was instrumental in advocating for us to resolve the situation. We were very pleased with the outcome. All was resolved appropriately to our best satisfaction. We will enjoy driving our Corvette. Thank you Sami for all your help, you are the best! Clem Dumont More
by clemdumont
May 21, 2024
Everything from checking to completion was perfect. Fran was excellent / I was kept informed throughout the entire service (multiple days) and very fair and reasonable price of repair. Fran was excellent / I was kept informed throughout the entire service (multiple days) and very fair and reasonable price of repair. More
by vg
Employees Worked With
Francis
May 20, 2024
We had a great experience with Brian. This was my family's best car buying experience! Thank You Brian This was my family's best car buying experience! Thank You Brian More
by Jenn P
May 20, 2024
The atmosphere of the dealership was welcoming. The whole process was smooth and transparent. Sami was very kind and helpful, providing much appreciated advice. My car was pristine and reasonably The whole process was smooth and transparent. Sami was very kind and helpful, providing much appreciated advice. My car was pristine and reasonably priced. I will definitely be a returning customer! More
by ap.maria0408
May 17, 2024
First time at this dealership, I was very happy with the result. The sale management team was involved and welcoming. My sales person Brian was fantastic. Great location, clean dealership and attentive staf result. The sale management team was involved and welcoming. My sales person Brian was fantastic. Great location, clean dealership and attentive staff. 10/10 would recommend to friends and family. More
by b24ritchie
May 16, 2024
Sami is always a great help every time I come in. He always goes above and beyond to make me happy when I buy a car with him. He is the best :) He always goes above and beyond to make me happy when I buy a car with him. He is the best :) More
by Amanda
Employees Worked With
May 13, 2024
Excellent service by knowledgeable sales staff. Car buying experience went very smoothly. Sami was exceptionally helpful with entire process and paid attention to all details. I would definitely bu Car buying experience went very smoothly. Sami was exceptionally helpful with entire process and paid attention to all details. I would definitely buy my next vehicle there. More
by snbebay
May 12, 2024
I would give an overall rate to Fran and the service department team at Westborough a 5/5 - they’re helpful, courteous, and with great customer service. department team at Westborough a 5/5 - they’re helpful, courteous, and with great customer service. More
by Ali
Employees Worked With
Francis (service dept), Rocco Jason O'Brien
May 10, 2024
Knowledgeable, efficient service. Make it as simple as possible to get the car cared for Make it as simple as possible to get the car cared for More
by dgoldberg
Employees Worked With
