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Herb Chambers INFINITI of Westborough
Westborough, MA
1,349 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,349 reviews
February 05, 2025
Once again my service appointment was handled with professionalism and efficiency. The Herb Chambers Infiniti team of Westborough are just the very best. Matt and Ferdy are tremendous in their respons professionalism and efficiency. The Herb Chambers Infiniti team of Westborough are just the very best. Matt and Ferdy are tremendous in their response and service. Honestly, they are a big reason. I stay with Infiniti and this dealer. They always make our experience comfortable with a real personal touch. I like it! More
by CMW
February 05, 2025
He spend extra time last night and today helping me with everything I needed to do for get ready my car. everything I needed to do for get ready my car. More
by Michael Molano
Employees Worked With
February 04, 2025
With a lot of traveling on my end Sami and I were in contact for a few weeks about selling my vehicle. With me only being in town for a couple days he was able to come to my place with no hesitation for contact for a few weeks about selling my vehicle. With me only being in town for a couple days he was able to come to my place with no hesitation for the at home appraisal! He is very well mannered & super knowledgeable which helped me in a lot of ways throughout the process not only with selling my vehicle but with purchasing the next one thank you Sami !! More
by Neiko Riley
Employees Worked With
February 01, 2025
The crew here seems to pay attention to detail and I always have had a good experience always have had a good experience More
by Themeticulousmason
January 31, 2025
Ferdy and the HC Infiniti of Wboro team always provide 5 star service! Thank you. star service! Thank you. More
by datak508
January 30, 2025
Excellent customer service, it was an easy transaction. I would recommend Sami and the Herb Chambers Infiniti. I would recommend Sami and the Herb Chambers Infiniti. More
by Jaynut09
January 30, 2025
Herb Chambers Infiniti was incredible. The staff were extremely professional throughout the process. I would not buy a car from anyone else. The staff were extremely professional throughout the process. I would not buy a car from anyone else. More
by Keith
January 30, 2025
Sami was easy to deal with and I appreciated his hard work to complete the sale of the used vehicle in short time. Also appreciate the transparent smart pricing. work to complete the sale of the used vehicle in short time. Also appreciate the transparent smart pricing. More
by Mark.mcilduff
Employees Worked With
January 29, 2025
Samy at Herb Chambers came to my home , appraised my vehicle offered me a fair price the transaction was stress free and they took care of everything. I would definitely recommend Herb Chambers. The oth vehicle offered me a fair price the transaction was stress free and they took care of everything. I would definitely recommend Herb Chambers. The other 2 dealerships I dealt with tried to offer me 1/2 of what Herb Chambers offered. Being an older single handicapped woman, need I say anymore. Thank you for the excellent honest service. More
by rhodest667
Employees Worked With
January 29, 2025
Wonderful experience! It may seem weird to rate an oil change as a wonderful experience but it was! This was my first oil change and first return to this dealership since It may seem weird to rate an oil change as a wonderful experience but it was! This was my first oil change and first return to this dealership since buying my awesome QX60. Staff was friendly and professional. Waiting area was clean comfortable and well stocked. Hot chocolate hit the spot on this chilly day. While waiting the service staff sent me a video of my tires and break pads as they rotated the tires to show the condition. So cool! My car was ready in no time and they even washed it! Love this place! More
by iapng1
Employees Worked With
