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Herb Chambers INFINITI of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
1,322 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,322 reviews

January 11, 2025

Always get the best service and sales experience here. Highly recommend the team at Westboro infiniti More

by b24ritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the high recommendation! We're delighted to hear that you've consistently had great service and sales experiences with us at Herb Chambers INFINITI of Westborough. We look forward to serving you again in the future!

January 08, 2025

Sami was extremely helpful and courteous! He was very upfront with our financial situation and did his best. More

by patsarewinners
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Pat! We're delighted to hear that Sami provided helpful and courteous service at Herb Chambers INFINITI of Westborough. It's great to know he was upfront about your financial situation and did his best for you! Thank you for sharing this feedback with us!

January 06, 2025

This dealership had great customer service and made sure I got the car I wanted. More

by chabothannah14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Herb Chambers INFINITI of Westborough responded

Hannah, thanks for trusting us with your business! We hope to serve you again in the future. Have a great ride! - The Herb Chambers INFINITI of Westborough Team

January 05, 2025

Service representative made every effort to keep me informed and making my service appt. convenient. In this regard I was furnished with a video of the technician reviewing the condition of my car whil More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Herb Chambers INFINITI of Westborough responded

Stewart, we're delighted to hear that our team at Herb Chambers INFINITI of Westborough made your service appointment convenient and informative. It's great to know the video update and loaner car were helpful for you! Thanks for sharing your experience with us.

January 03, 2025

The service department was very clean. The auto technician was friendly, and the service was great. More

by Lpotenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for visiting Herb Chambers INFINITI of Westborough! We appreciate your positive feedback and hope to see you again in the future!

January 03, 2025

The attendant who came to take my signature at the waiting room was very professional and helpful More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Herb Chambers INFINITI of Westborough responded

This is great to hear, Emmanuel. Thank you! - Herb Chambers INFINITI of Westborough

January 02, 2025

I highly recommend Brian F. he was very knowledgeable and patient with me, even when I had a lot of questions. I will definitely recommend Brian and Herb Chambers Infiniti Of We More

by krysk86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for recommending Brian and the team at Herb Chambers INFINITI of Westborough! We're delighted to hear about your positive experience and we look forward to welcoming your friends & family in the future!

January 01, 2025

What an amazing dealership and personal. It was by far the best dealership I've ever dealt with. It was a stress free car shopping experience and I can't thank them enough for my infinity qx More

by kmgdodge72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boulos Ferris
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Jan 02, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that your experience at Herb Chambers INFINITI of Westborough was stress-free and enjoyable! Thank you for choosing us, and we hope you're loving your new Infiniti QX50 Sport.

December 31, 2024

The transaction was smooth and efficient. Everyone involved was helpful and caring for the best experience. More

by Gregg
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Herb Chambers INFINITI of Westborough responded

Gregg, we're delighted to hear that your experience at Herb Chambers INFINITI of Westborough was smooth and efficient. Thank you for the kind words!

December 28, 2024

Herb chambers Infiniti of Westborough is my go to spot for all services. Top notch and Fredy is great. More

by eric.anthony.rosado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to be your go-to spot for all services at Herb Chambers INFINITI of Westborough! It's wonderful to hear that Fredy has made such a positive impression. Thank you for the kind words and support!

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