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Herb Chambers INFINITI of Westborough
Westborough, MA
1,404 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,404 reviews
April 10, 2025
Everything about the visit was easy and simple! Ferdy and Matt really do a good job with the service department here at HC Infiniti! Ferdy and Matt really do a good job with the service department here at HC Infiniti! More
by Nick Stukonis
April 09, 2025
3 trips to get car after sale. 500 less on trade and 11k for warranty on 18k suv. I put detail on the service review unfortunately, they were fine. The car buying was not very g 500 less on trade and 11k for warranty on 18k suv. I put detail on the service review unfortunately, they were fine. The car buying was not very good. Will not buy car from them again. More
by rebauzzi
April 07, 2025
Very friendly, patient and knowledgeable,first time no pressure on car buying, show me every thing I want to see patiently ,even offered me with cup of cappuccino, service A++ pressure on car buying, show me every thing I want to see patiently ,even offered me with cup of cappuccino, service A++ More
by rcwait
Employees Worked With
April 07, 2025
My wife and I had a fantastic experience working with Sami at the dealership. From start to finish, he was professional, knowledgeable, and—most importantly—not the least bit pushy. He answered all our q Sami at the dealership. From start to finish, he was professional, knowledgeable, and—most importantly—not the least bit pushy. He answered all our questions with patience and expertise, making the entire process smooth and stress-free. Sami is a true gentleman who clearly takes pride in providing excellent customer service. Highly recommended! More
by RC
Employees Worked With
April 07, 2025
My salesman was Nice, knowledgeable, and attentive. We then met the sales manager and he was very informative and helped us. We decided to purchase a vehicle. We then met the sales manager and he was very informative and helped us. We decided to purchase a vehicle. More
by bryangeremia
Employees Worked With
April 07, 2025
We were so pleased with our entire experience with Sami Zakary of Herb Chambers Infinity Westborough. The afternoon spent purchasing our vehicle could not have gone smoother thanks to Sami’s knowledge, exp Zakary of Herb Chambers Infinity Westborough. The afternoon spent purchasing our vehicle could not have gone smoother thanks to Sami’s knowledge, expertise, and overall professionalism. He made the process truly enjoyable—no pressure, just honest, helpful support. Sami went above and beyond; we highly recommend him to anyone looking for a seamless car-buying experience. Five stars! More
by tricia
April 06, 2025
Working with Sam was a good experience and I would use him again if needed. him again if needed. More
by LuaP
Employees Worked With
April 05, 2025
Sami was very helpful and professional. I was very happy with the service and no hassle price. Any concerns were professionally addressed. I'm very happy with my purchase. I was very happy with the service and no hassle price. Any concerns were professionally addressed. I'm very happy with my purchase. More
by ahupper
Employees Worked With
April 05, 2025
Sami was great, I never felt pressured to buy anything and I believe I received a really great deal on my car. The service was excellent. and I believe I received a really great deal on my car. The service was excellent. More
by Pebbles
April 05, 2025
Sami was excellent when helping me navigate insurances difficulties. He was very professional and responsive. It was a pleasure working with him. difficulties. He was very professional and responsive. It was a pleasure working with him. More
by cjspence14
Employees Worked With
