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Herb Chambers INFINITI of Westborough
Westborough, MA
1,354 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,354 reviews
July 24, 2024
My girlfriend got into an accident that totaled her car. We came to Herb Chambers for a test drive and Sami was so beyond helpful and excellent with everything. He’s so nice and personable and when I need a We came to Herb Chambers for a test drive and Sami was so beyond helpful and excellent with everything. He’s so nice and personable and when I need a new car myself, I’ll be coming back here for Sami. 10/10 experience and a masterclass in customer service. More
by Patrick Miller
Employees Worked With
July 24, 2024
After totaling my last car I came to Herb Chambers Infinity and was greeted by Sami, who was so unbelievably helpful! He got me a great deal on the car I wanted warrantee included and I couldn’t be ha Infinity and was greeted by Sami, who was so unbelievably helpful! He got me a great deal on the car I wanted warrantee included and I couldn’t be happier with my purchase and experience with Sami. Definitely recommend this location and sales rep. More
by breannasheahan
Employees Worked With
July 21, 2024
Sami has been such a wonderful help throughout my process in leasing my new vehicle. My previous Infiniti was totaled in an accident and Sami not only took the time to help me pick out and test drive my new in leasing my new vehicle. My previous Infiniti was totaled in an accident and Sami not only took the time to help me pick out and test drive my new vehicle, but also helped me with my insurance claim. He is so helpful, thoughtful, and very knowledgable, setting him from the rest. Highly recommend!! More
by ClarisseR
Employees Worked With
July 17, 2024
Sami is the most knowledgeable professional in the business. He helped me through out the whole process. He is the guy to talk to!!! business. He helped me through out the whole process. He is the guy to talk to!!! More
by Alex_baezc
Employees Worked With
July 15, 2024
I had a great experience purchasing a used car at Herb Chambers Infinity Westborough. Lauds was super helpful from start to finish. I did not feel pressured at anytime, was walked through financing, and n Chambers Infinity Westborough. Lauds was super helpful from start to finish. I did not feel pressured at anytime, was walked through financing, and never had an issue getting in contact with my salesman. Overall a wonderful experience- I would recommend this dealership and Lauds to anyone looking to purchase a vehicle. More
by EW
July 15, 2024
Herb Chambers Infinity was great! They made the whole process easy, and they were transparent about everything! And they even gave us 30% more for our trade in than other dealers! I w They made the whole process easy, and they were transparent about everything! And they even gave us 30% more for our trade in than other dealers! I will absolutely be using Herb Chambers for all my future vehicle purchases! More
by eliwaters1
Employees Worked With
July 10, 2024
World class in all aspects. Best dealership experience I have ever had. Would recommend to anyone! Best dealership experience I have ever had. Would recommend to anyone! More
by Brian
July 09, 2024
Sami Zakhary was very professional and helpful in getting me a great deal. Thank you Sami! me a great deal. Thank you Sami! More
by JOEHAWTHORNE42
Employees Worked With
June 30, 2024
Sami was very helpful, honest and knowledgeable. Went over and above helping us get into a great car at a great price. See Sami if your looking for a new or used vehicle! Went over and above helping us get into a great car at a great price. See Sami if your looking for a new or used vehicle! More
by Pspellane16
Employees Worked With
June 29, 2024
My experience with the Sami Zakhary at the dealership was exceptional. He was knowledgeable, patient, and genuinely interested in helping me find the right vehicle. He took the time to explain different feat exceptional. He was knowledgeable, patient, and genuinely interested in helping me find the right vehicle. He took the time to explain different features and options, and never made me feel pressured to make a decision. I appreciate his professionalism and would highly recommend to potential buyers. More
by Clement
