Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers INFINITI of Westborough
Westborough, MA
1,278 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,278 reviews
March 21, 2024
This was one of the least stressful car buying experiences l have had. The salesman and in fact the entire sales staff were so easy to work with, polite, personable and knowledgeable. experiences l have had. The salesman and in fact the entire sales staff were so easy to work with, polite, personable and knowledgeable. More
by MaryEllen
Employees Worked With
Lards Villejean, Marc in financial and the general manager. We also met the service manager who took time to answer my husbands questions.
March 21, 2024
Excellent experience from the time I walked into the dealership until the time I left!! The person I worked with was Brian. He was knowledgeable and answered all of my questions promptly and with confid dealership until the time I left!! The person I worked with was Brian. He was knowledgeable and answered all of my questions promptly and with confidence while keeping a very friendly demeanor!! Would absolutely recommend him and Herb Chambers Infiniti to friends and family. More
by pjames
March 20, 2024
Excellent service, answered all questions, very personable, go the extra mile for customers to ensure they're happy personable, go the extra mile for customers to ensure they're happy More
by nixxy26
Employees Worked With
March 16, 2024
Great service with. Efficient communications of the progress combined with Reasonable prices, overall great experience. Efficient communications of the progress combined with Reasonable prices, overall great experience. More
by srsmith77
Employees Worked With
March 08, 2024
Great atmosphere and very clean appearance. Sami is a very nice and friendly salesman who listens to your wants and needs to find the best option for you. Sami is a very nice and friendly salesman who listens to your wants and needs to find the best option for you. More
by nickcv
Employees Worked With
February 27, 2024
Everyone is very friendly and knowledgeable. Making an appointment for service is easy and I was able to get a loaner which was kind of them. I like that they send you a video showing what was/n Making an appointment for service is easy and I was able to get a loaner which was kind of them. I like that they send you a video showing what was/needs to be done on the car show you aren't left in the dark. I would recommend this dealership! More
by jakera107
Employees Worked With
Fran Coutu
February 21, 2024
“I had an amazing experience with Sami. The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from this bu The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from this business. He went above and beyond to help me with the whole transaction. Couldn’t ask for a better salesman. Got my dream car and drove it home the same day. I recommend stopping by and check them out. Make sure to ask for Sami. More
by Vania De Pina
Employees Worked With
