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Herb Chambers INFINITI of Westborough
Westborough, MA
1,278 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,278 reviews
April 01, 2024
Sami was great and very knowledgeable all personal from start to finish were very good start to finish were very good More
by Abfgriffin
Employees Worked With
March 31, 2024
Ferdy and the service team made the process seamless. I was greeted immediately and everything was explained in detail. A video explanation was sent while I waited and I enjoyed a hot drink with a snack. I was greeted immediately and everything was explained in detail. A video explanation was sent while I waited and I enjoyed a hot drink with a snack. This day was unusual because I was thinking of trading in my QX80 for a smaller QX50 for my wife. Stiwar, Ali, Max, and Mark helped make it happen. This is my fifth Infinity from this dealership and it’s always very professional and the team was very knowledgeable about the product and the process. Job well done by all. Thanks again ! More
by Kgosselin
Employees Worked With
Other Employees :
Stiwar in sales and Mark in finance
March 29, 2024
Great experience! Sami was our salesman. He is very knowledgeable, courteous and professional. Great customer service, Sami went the extra mile to insure our satisfa Sami was our salesman. He is very knowledgeable, courteous and professional. Great customer service, Sami went the extra mile to insure our satisfaction. He was super helpful in guiding us through the process of registering our car in Connecticut. Sami even personally delivered our car to CT on his day off. He is a very dedicated employee. Sami catered to all our needs and many questions. We were very happy with Sami's service. Thank You! Clemence and Michael D. More
by clemdumont
Employees Worked With
March 28, 2024
Sami and Adam were great! They made the Sales process very easy and without any pressure tactics. They made the Sales process very easy and without any pressure tactics. More
by Car.zy_Driver
March 28, 2024
Very professional service. Excellent waiting area. Work completed within the same day with out an appointment. Fran provided updates (including video clips of the issues) throu Excellent waiting area. Work completed within the same day with out an appointment. Fran provided updates (including video clips of the issues) through the day..All work completed in a timely manor as promised. Fran was particularly helpful throughout the process. Very satisfied with their team. More
by Woodland_robert
Employees Worked With
Francis
March 26, 2024
They were very professional and respectful and very conducive environment. Work was great and finished on time. conducive environment. Work was great and finished on time. More
by Abena
Employees Worked With
March 25, 2024
Sami was extremely helpful throughout the entire process and helped navigate through every step of the way. Great experience! and helped navigate through every step of the way. Great experience! More
by Jamin
Employees Worked With
March 22, 2024
Great customer service, the sales team,Sami in particular along with the credit manager were great. along with the credit manager were great. More
by Davidsprunger12
March 22, 2024
Brian was my salesman and he made the process of buying the vehicle simple and quick from start to finish. I will definitely recommend him and this dealership to family, friends anyone looking to buy a veh the vehicle simple and quick from start to finish. I will definitely recommend him and this dealership to family, friends anyone looking to buy a vehicle. More
by AJ
