Herb Chambers INFINITI of Westborough

Every person involved was hospitable, professional, knowledgeable and helpful. I won’t hesitate to refer people to this dealership! knowledgeable and helpful. I won’t hesitate to refer people to this dealership! More

I received a good deal and good service. All went well. Great dealership. Sami was a great salesman. Takes care of his customers. All went well. Great dealership. Sami was a great salesman. Takes care of his customers. More

Great customer service. Awesome service!! Every time I come in I have no complaints. 5 stars. Awesome service!! Every time I come in I have no complaints. 5 stars. More

Very professional staff. Comfortable waiting room. Sales staff were reasonable and not pushy. I noticed an issue and they fixed it no problem Comfortable waiting room. Sales staff were reasonable and not pushy. I noticed an issue and they fixed it no problem More

I strongly recommend Sami Zakhary at Herb Chambers INFINITI of Westboro! When a tree branch fell on our 2019 INFINITI Q50, our insurance company declared it a total loss. So I called Sami who we bough INFINITI of Westboro! When a tree branch fell on our 2019 INFINITI Q50, our insurance company declared it a total loss. So I called Sami who we bought the car from 2 years ago. Sami is the ultimate professional and we felt completely comfortable in dealing with him through the entire process. Here are a few attributes that characterize Sami’s approach: • Helps the customer “buy the car rather than trying to sell you the car”. • Explains all the car’s functions, display options, and qualities in a way that you understand. • Creates an environment in which all the steps of purchase / paperwork are presented in order and clearly. • Negotiates in good faith and is fair in reaching an agreement. • Believes every question is relevant by providing direct responses to the questions you raise. • When he promises something, you can take it to the bank! Mark Koretz 8/3/2024 More

Bought my second car from Sammie for my son and I. Exceptional service , patient and very professional he got everything done in a timely manner. Would recommend sammie to anyone looking to buy. By th Exceptional service , patient and very professional he got everything done in a timely manner. Would recommend sammie to anyone looking to buy. By the way Love my Qx50 More

I highly recommend our salesperson Sami Zakhary at Herb Chambers Infiniti, Westborough MA. When a tree branch totaled our Infinity Q50, my husband and I immediately reconnected with Sami from whom we purch Chambers Infiniti, Westborough MA. When a tree branch totaled our Infinity Q50, my husband and I immediately reconnected with Sami from whom we purchased our car 2 years ago. Why, did we immediately contact him? I can unequivocally state that there was no need to look elsewhere! Collaborating with Sami to purchase another preowned Infinity was a no brainer! With no hesitation, here are my reasons for believing that we received stellar support from Sami Zachary. (FYI: We do not personally know him!) Below are the Whys: Sami Zachary’s: • Honesty: Tells it like it is. His input is clear, factual, and chock full of supportive reasoning - all easy to understand. • Customer Supportive: Sticks by his motto: “I am here for you” and, he is in all ways! Your voice is being heard • Relevant: Asks open-ended questions to understand you as a buyer… your wants/needs/concerns and more! • Great Listener: Hears you – your ideas, your wants, your concerns…. Shares them back with you to confirm his understanding to make sure he’s got it right! • Sincere: Interacts in authentic, open/earnest ways that shows who he really is. • Comfort Level: Feel reassured about your: thinking, questions, and pursuits; both while going through the process and in making your final decisions. • Rechecks: Repeats and re-explains everything in everyday language throughout the sales process, and again, through the purchase route while continually checking to see that you are an integral part of the process. • Relevant: Asks open-ended questions to recognize who you as a buyer… your wants/needs/concerns and more! • Time Together: Watching the clock Is never a concern for Sami … He stays with you totally engaged - focusing on You. • Patient, Warm & Caring: Relies on direct eye contact in all interactions. • Builds Confidence: Sami’s philosophy: I’ll show you, tell you, and, together, we’ll work through everything to ensure your both on the same page! • Most Highly Rated Attribute: Thinks of you, the customer, as the person in the “Driver’s Seat” when in collaboration to find the perfect car for YOU!! More

My husband and I met with Sami, he was very helpful and a pleasure to work with. He spent time to answer all of our questions. I look forward to working with Sami in the near future. pleasure to work with. He spent time to answer all of our questions. I look forward to working with Sami in the near future. More

Sami took excellent care of my wife and myself. We were both interested in selling and purchasing autos. Sami took a great deal of time with us and earned our respect. I will work with Sami in the We were both interested in selling and purchasing autos. Sami took a great deal of time with us and earned our respect. I will work with Sami in the future. More

They were very friendly and kept me up to date during the visit, excellent service! visit, excellent service! More