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Herb Chambers INFINITI of Westborough
Westborough, MA
1,278 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,278 reviews
April 29, 2024
I recently purchased a vehicle from Sami at Herb Chambers Infiniti of Westborough and I could not be happier with the personal service Sami provided. From the moment I met him, to the test drive(s), and thro Infiniti of Westborough and I could not be happier with the personal service Sami provided. From the moment I met him, to the test drive(s), and throughout the purchase and sale process he treated me like a friend, aided me in my decision without being pushy, and even dropped off my new vehicle at my house once the registration was complete and the plates were in. I highly recommend Herb Chambers Infiniti when you need a new vehicle and make sure to ask for Sami. More
by jeff valentine
April 28, 2024
Sami was great to work with! He was super knowledgeable and helpful with the car buying process. Felt easy and no pressure then entire time. Highly recommend him! He was super knowledgeable and helpful with the car buying process. Felt easy and no pressure then entire time. Highly recommend him! More
by Kel10
Employees Worked With
April 27, 2024
Great service as always. ..Ferdy was very helpful and friendly.. Everyone is very professional and knowledgeable 100% recommended ..Ferdy was very helpful and friendly.. Everyone is very professional and knowledgeable 100% recommended More
by kineticous
Employees Worked With
April 19, 2024
Herb Chambers Infinite of Westboro service is top notch! I’ve been going there since 2020 and they treat the customers good! Service was great and with a car wash and vacuum! Thanks guys! I’ve been going there since 2020 and they treat the customers good! Service was great and with a car wash and vacuum! Thanks guys! More
by drusack
April 16, 2024
Ferdy is very helpful . The team sent me a video of potential issues so I could be informed. Nice touch The team sent me a video of potential issues so I could be informed. Nice touch More
by Wmbcarroll
Employees Worked With
April 16, 2024
Service was easy to schedule, courtesy car was available and waiting when I arrived. I was kept informed of the progress. In a rather unusual occurrence, I wasn't quite happy with my vehicle when it was re and waiting when I arrived. I was kept informed of the progress. In a rather unusual occurrence, I wasn't quite happy with my vehicle when it was returned to me, Another courtesy car was provided, the problem was solved and the car was delivered to me at home the next day. I appreciate the extra effort on their part to make sure I was satisfied. More
by Celloguy
Employees Worked With
April 06, 2024
Had a nail in my tire. Didn’t know if I could get a Saturday appointment. Got right in.staff Didn’t know if I could get a Saturday appointment. Got right in.staff More
by danerin
Employees Worked With
April 05, 2024
Excellent service Careful explanations of the work needed Super professional attention Overall a wonderful experience!! needed Super professional attention Overall a wonderful experience!! More
by Elisabet
Employees Worked With
April 02, 2024
My new car lease experience was flawless from start to finish. Every employee I interacted with at Herb Chambers Infiniti was courteous and professional. finish. Every employee I interacted with at Herb Chambers Infiniti was courteous and professional. More
by inclinefreak
