Herb Chambers INFINITI of Westborough

Great car, great dealer. More upscale than I am used to. Sami was knowledgeable and easy to work with. He even answered his phone on his day off! More upscale than I am used to. Sami was knowledgeable and easy to work with. He even answered his phone on his day off! More

Had an awesome car buying experience with my boy Sami! He was very knowledgeable and professional! He was very knowledgeable and professional! More

This is my first infinity, and Sami made this experience so pleasant and enjoyable. He was so vastly knowledgeable in the qx60 that I was just so impressed! Thanks Sami..!! so pleasant and enjoyable. He was so vastly knowledgeable in the qx60 that I was just so impressed! Thanks Sami..!! More

Great service. Courteous and honest. Fran C always great and helpful. Really good experience as usual Courteous and honest. Fran C always great and helpful. Really good experience as usual More

I had an awesome experience with Lauds; he was incredibly knowledgeable and attentive, making the entire car buying process smooth and enjoyable. He was very professional and had a genuine care for what I wa knowledgeable and attentive, making the entire car buying process smooth and enjoyable. He was very professional and had a genuine care for what I was looking for in my next vehicle. I drove away with the perfect vehicle for me and I couldn't be happier. More

Ferdy Franco provided excellent service for my QX50 yesterday. Ed Dougherty took care of the technical part at the highest level. I serviced several Infiniti vehicles with Ferdy over the years and he h yesterday. Ed Dougherty took care of the technical part at the highest level. I serviced several Infiniti vehicles with Ferdy over the years and he has been providing the highest levels of customer care and technical competence. This includes both routine maintenance and difficult to diagnose issues. I have been an Infiniti customer for over 20 years and and I can say that Ferdy Franco and Ed Dougherty are the best at what they do. More

I went to Herb Chambers to seel my car. I met Sami who was was very helpful as I sold my car to the dealership. He was friendly and explained the process to me, he helped get me a better pr I met Sami who was was very helpful as I sold my car to the dealership. He was friendly and explained the process to me, he helped get me a better price for my car as well. 8 would recommend this dealership and Sami. More

Great Service! Sami Zakhary is a very honest salesman who you can trust to sell you the car you need! Sami Zakhary is a very honest salesman who you can trust to sell you the car you need! More

I’ve been a customer of Westborough of Inifiniti for a little over a year now. I brought my car in for a regular service oil change. The minute I pull in, my service manager Ferdy Franco, is always there little over a year now. I brought my car in for a regular service oil change. The minute I pull in, my service manager Ferdy Franco, is always there to greet me with a smile on his face. As always, he politely walks me to the waiting area and offers me refreshments for while I wait. Their service department will always go through my vehicle and video record an all point inspection and send it to me for my review. If anything unexpected comes up, Ferdy will personally come and discuss with me before they continue any further with my service. In this case, thankfully, there weren’t any surprises. When my service is finished, he will personally get me and walk me back to his office where we sit and discuss the services just accomplished and will walk through any suggestions or future related services that will be needed with the estimated cost. He will also provide me with copies of the documents with the detailed services performed and any estimated work. He will explain what, why and answer any questions until he knows I am comfortable with understanding my vehicles needs. Ferdy was assigned to me when I brought in my previous vehicle from another dealership that had issues.. so he knows me and my vehicles. When work is done at this dealership, I feel confident and trust that what is being done, is being done and it reflects in the way my vehicle performs. Knowing that I can walk away from a dealership feeling safe and trusting, will keep me as a customer for as long as I have a vehicle. I am always thankful for all of their kind, knowledgeable staff. They are always all pleasant and I enjoy when I bring my vehicle in. More

Just yesterday I had the pleasure of working with Bryce J, and I can confidently say it was the best car buying experience I've ever had, AS A FIRST TIME BUYER. From start to finish, Bryce demonstrated exc J, and I can confidently say it was the best car buying experience I've ever had, AS A FIRST TIME BUYER. From start to finish, Bryce demonstrated exceptional professionalism, deep product knowledge, and an unwavering commitment to customer satisfaction. What set Bryce apart was his ability to listen to my needs and preferences, ensuring that he recommended options perfectly suited to me. He took the time to explain every detail of the vehicle and the buying process, making me feel informed and confident in my decision. Moreover, Bryce was transparent about pricing and worked diligently to secure the best deal possible, without any pressure or gimmicks. His approach was refreshingly honest and genuinely caring, which made the entire process smooth and enjoyable. If you’re looking for a top-tier car salesman who will prioritize your needs and deliver outstanding service, I highly recommend Bryce J. His dedication and expertise are unparalleled, and I am thrilled with my new vehicle thanks to his efforts. THANK YOU!!! More