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Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
1,278 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,278 reviews

May 25, 2024

I am always impressed with the service and professionalism of this service department. Special shout out to Ferdy in particular. He always makes sure I am all set with everything and keeps me More

by kevinboulevard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Herb Chambers INFINITI of Westborough responded

Kevin, we're delighted to hear that Ferdy and our service team at Herb Chambers INFINITI of Westborough continue to impress you with great service. Thanks for your ongoing trust and support! We'll see you next time. Safe travels!

May 24, 2024

The sales personnel/Salesmen (Amro Kandil was one of the best salesmen that I have dealt with.for that reason I will recommend to all my family, friends, colleagues. Thank you Amro and Adam, you guys are t More

by Arminda/Jorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amro Kandil
May 24, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for recommending us! We're glad to hear Amro and Adam provided such a positive experience at Herb Chambers INFINITI of Westborough. Enjoy your new ride!

May 24, 2024

Everyone I dealt with were super friendly and very helpful and went above and beyond to find the best fit for me. Laudes , Rocco and Adam were very excellent to deal with! More

by dcal961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laudes, Rocco Jason O'Brien
May 24, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Laudes, Rocco, and Adam provided such excellent service at Herb Chambers INFINITI of Westborough! Thanks for sharing your positive experience with us. Enjoy your new vehicle!

May 24, 2024

Sami Zakhary was the absolute best. He is honest, up-front, and has awesome people skills. We found a car we loved and he gave us his honest opinion on it. He provided great advice More

by Damion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May 27, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi Damion! We're delighted to hear that Sami provided such excellent service at Herb Chambers INFINITI of Westborough. Thanks for sharing your positive experience!

May 23, 2024

We purchased a 2007 Corvette. We had issues with the tires. Sami was instrumental in advocating for us to resolve the situation. We were very pleased with the outcome. All w More

by clemdumont
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Amoah
May 24, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're glad Sami could assist in resolving the tire issues and ensure you're satisfied with your 2007 Corvette. Enjoy driving it, and we appreciate your support of Herb Chambers INFINITI of Westborough!

May 21, 2024

Everything from checking to completion was perfect. Fran was excellent / I was kept informed throughout the entire service (multiple days) and very fair and reasonable price of repair. More

by vg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
May 21, 2024 -

Herb Chambers INFINITI of Westborough responded

We're glad to know that you had a perfect experience with Fran and our team at Herb Chambers INFINITI of Westborough. We appreciate your feedback on the service process and pricing, thank you for sharing!

May 20, 2024

The atmosphere of the dealership was welcoming. The whole process was smooth and transparent. Sami was very kind and helpful, providing much appreciated advice. My car was pristine and reasonably More

by ap.maria0408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to know you had a smooth and transparent experience at Herb Chambers INFINITI of Westborough. It's great that Sami was able to assist you effectively! We look forward to seeing you again in the future, happy driving with your new car!

May 20, 2024

We had a great experience with Brian. This was my family's best car buying experience! Thank You Brian More

by Jenn P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
May 20, 2024 -

Herb Chambers INFINITI of Westborough responded

Jenn, we're delighted to know that Brian provided you with a great car-buying experience at Herb Chambers INFINITI of Westborough. Thank you for trusting us with your business! Have a great ride!

May 20, 2024

Received excellent service from Ali. She was very responsive to my needs. Car buying experience went smoothly. More

by snbebay
Recommend Dealer
Yes
Employees Worked With
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Chambers INFINITI of Westborough responded

We're glad to know that Ali was able to assist you effectively and make your car-buying experience a seamless one at Herb Chambers INFINITI of Westborough. Thanks for the positive feedback! We hope to serve you again in the future. Have a great ride!

May 17, 2024

First time at this dealership, I was very happy with the result. The sale management team was involved and welcoming. My sales person Brian was fantastic. Great location, clean dealership and attentive staf More

by b24ritchie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
May 17, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted you had a fantastic first experience with Brian and the rest of our team at Herb Chambers INFINITI of Westborough. We appreciate your recommendation!

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