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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,354 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,354 reviews

September 19, 2024

Dropped my car off for SERVICE, indoors, and was attended to immediately. Service was performed in the amount of time the advisor said, I was notified promptly, paid and drove away in a nice clean car. More

by Celloguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're glad to hear that our team at Herb Chambers INFINITI of Westborough provided prompt and efficient service. Safe travels in your clean car!

September 19, 2024

Sami our sales rep was excellent. Process for getting the car a little on the slow side need to speed up the process More

by Bettyduhamel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Herb Chambers INFINITI of Westborough responded

Bettyduhamel, thanks for the feedback! We're glad to hear Sami provided excellent service and will work on speeding up our process at Herb Chambers INFINITI of Westborough. Enjoy your new car!

September 19, 2024

Amazing experience. Sami went above and beyond to ensure my daughter had all the details in buying her Red Sport. If I am in the market, he will be my first choice. Will More

by sgt730
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your amazing experience with Sami and the team at Herb Chambers INFINITI of Westborough! We're delighted to hear he went above and beyond. Enjoy the Red Sport, and we appreciate your recommendations!

September 18, 2024

Sami was wonderful , caring , sweet , knowledgeable, he went above and beyond to make this visit easy and smooth . If you need a car I highly recomend Sami. More

by Bherrera
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami made your visit at Herb Chambers INFINITI of Westborough exceptional. Thanks for the recommendation and kind words!

September 16, 2024

I had a pleasant experience with everyone at the dealership on my visit. I was greeted with smiles and firm handshakes at every interaction. My salesperson Sharif Bumpus did an excellent job of expl More

by VWfan2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Gianan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharif Bumpus
Sep 16, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your positive experience with Herb Chambers INFINITI of Westborough! We're glad to hear that Sharif and the team made your visit enjoyable. We appreciate the recommendation and hope you're loving your new vehicle!

September 15, 2024

We worked with Brian who was not only very knowledgeable, but very patient and very pleasent!! I will definitely recommend him and this dealership to family and friends!! More

by LL1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're glad to hear Brian provided knowledgeable and patient service at Herb Chambers INFINITI of Westborough. We appreciate the recommendation and look forward to serving your family and friends!

September 15, 2024

My car shopping experience was great, no pressure and very helpful. I enjoyed my experience at herb chambers! More

by rholbrook4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauds Viljean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Herb Chambers INFINITI of Westborough responded

Rholbrook4, we're delighted to hear you had a great car shopping experience at Herb Chambers INFINITI of Westborough. Thanks for sharing your positive feedback!

September 14, 2024

Sami was very helpful, patient and low pressure when it came to assisting our daughter in buying her first car. He was very timely in communications and promptly answered all our questions and got us the i More

by dpiper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're delighted to hear that Sami provided helpful and patient service at Herb Chambers INFINITI of Westborough. We look forward to assisting you again in the future!

September 13, 2024

Sami was awesome! He was very attentive and helpful with buying my first car. He was honest and really knowledgeable. He was also very courteous and patient. He’s the More

by sophia.piper55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Herb Chambers INFINITI of Westborough responded

Sophia, thank you for sharing your experience! We're delighted to hear that Sami provided attentive and knowledgeable service at Herb Chambers INFINITI of Westborough. Enjoy your first car and please don't hesitate to reach out if there's anything else we can do for you!

September 12, 2024

Just went in for new tires and brakes, everything about this dealership is 1st class! Ferdy in service gets an A+ More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Herb Chambers INFINITI of Westborough responded

Thanks for the fantastic feedback! We're glad Ferdy and our team at Herb Chambers INFINITI of Westborough provided you with top-notch service. Safe driving!

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