Herb Chambers INFINITI of Westborough

I recently leased a new Infiniti G35x Coupe through Herb Chambers Infiniti of Westborough. This is my third Infiniti, but my first time dealing with Herb Chambers Infiniti on Route 9 (the dealership is jus Chambers Infiniti of Westborough. This is my third Infiniti, but my first time dealing with Herb Chambers Infiniti on Route 9 (the dealership is just over a year old and did not exist when I leased my prior Infiniti). Many people do not think of the car buying/leasing process as an enjoyable thing to do. Anthony Carlino and Herb Chambers Infiniti of Westborough will completely change your thinking when it comes to "the chore" of buying a new vehicle. You will no longer look at it as a chore, I assure you! From the second I stepped into the dealership - Anthony greeted me with a smile and treated me like a million bucks from beginning to end. The whole staff there was a Blast! and made the process fun and stress-free. I knew exactly what I wanted when I got there - and Anthony made that happen for me. I drove my new car home that day - no hassles whatsoever. The follow-up after the purchase was also unlike anything I've experienced with other dealerships and sales people. Anthony does not just forget about you after he makes a sale. He placed a couple of calls to me within the following weeks to make sure everything was perfect with my new car - and to answer and questions I may have come up with after the fact. He made this my best car buying experience EVER and I highly recommend anyone who is in the market for a beautiful new (or used) car - head over and see Anthony Carlino. You won't be sorry! More

My wife and I, in our thirties and both making good My wife and I, in our thirties and both making good money, look and dress like we are poor college students. We are typically ignored or passed ove My wife and I, in our thirties and both making good money, look and dress like we are poor college students. We are typically ignored or passed over for more promising customers. Such was not the case at this dealership. We were immediately greeted with friendly faces and firm handshakes. We went in looking to buy a car and came out with a car and a few new friends. Anthony Carlino, our salesman, is either the greatest sales tactician or just a really great guy. He and his supervisor, Paul, are the dynamic-duo of car dealerships. We ended up getting delayed a while they both got out the scissors to get us through the red-tape. In the meantime, we were graciously entertained by two very friendly and funny guys. Anthony even took a trip to Starbucks for us while we waited. The entire experience was incredibly refreshing and personable. If you're looking to buy a great car and have fun doing it, this is the place to be. Thanks Anthony, Herb should be proud to have you as an employee. More

This was my first car I have ever bought. The whole process was smooth and easy. Anthony did a great job he did not put any pressure on me at all and knew his stuff about cars. If you are going to buy process was smooth and easy. Anthony did a great job he did not put any pressure on me at all and knew his stuff about cars. If you are going to buy a new car or used car go with Anthony. He knows his stuff and is a great guy! I was PUMPED from this whole experience. More

Having just purchased a G37x this past weekend, I have to say that this was the most enjoyable car buying experience that I have (and I have had a few enjoyable car buying experiences). I am a "car guy" at say that this was the most enjoyable car buying experience that I have (and I have had a few enjoyable car buying experiences). I am a "car guy" at heart, and it frustrates me when I know more about the car than the sales rep does. This was absolutely not the case with Anthony. He was thoroughly knowledgable of the car and its's features, and he told me several key things about the car that I did not realize. He also was curtious, entertaining, and a pleasure to work with. Stu Green was also an absolute pleasure to deal with on the paperwork, warranty, etc. I expected that part of the process to be tedious and time consuming, but it was nothing like that. Somehow the team at that dealership has managed to create an environment that is pleasant, efficient and professional, but not pretentious. Every step of the process was made easy - up to and including the quick prep and delivery of the car! Anthony oversaw the entire process, and made sure that every thing that was supposed to happen happened. I was very pleased with the dealership, and with Anthony and Stu. More

The car buying experience can be daunting, frustrating, intimidating and stressful. The staff memebers at Herb Chambers Infiniti that I had the pleasure of working with understand this and strive at make intimidating and stressful. The staff memebers at Herb Chambers Infiniti that I had the pleasure of working with understand this and strive at make this process a rewarding one. Anthony Carlino, the sales associate, was very professional and informative throughout the entire process. Anthony did a great job in helping me through the process and negotiated a great deal that I thought was fair and equitable for both parties. After the sale was negotiated Pranav Gill, the General Manager, came over to introduce himself and to personally thank me for my business. One truly gets the sense that they care about you personally and value your business. If the product you are sellig cannot be differentiated from a competitor then it comes down to the ownership experience and the level of customer care and the people that seperate the great dealerships. From the relaxed enviroment in the showroom to the friendly, warm and welcoming staff, Herb Chambers Infiniti excels in providing their customers with a rewarding experience. I would highly recommend anyone looking for an Infiniti to visit them in person to find out how comforting and relaxed the automobile purchasing process should be. More

I had a great experience at this dealership for two reasons, one expected and one entirely unexpected. The first was that Anthony did a great job describing the advantages of buying an infiniti, and r reasons, one expected and one entirely unexpected. The first was that Anthony did a great job describing the advantages of buying an infiniti, and reviewing all of the features of the car. There was no high pressure sales effort, just a good negotiation discussion, the result of which was a very fair price on a 2009 EX 35. In fact, I put down a deposit with every intention of buying my car from Anthony. This leads to the second reason that I rate this dealership, and Anthony, as great. Due to a combination of factors, mainly timing and convenience, I ultimately bought a 2010 EX 35 at a dealer that was closer to home. I was expecting some level of difficulty in communicating my decision to Anthony, and being promptly refunded on my initial deposit. Not the case! Anthony was disappointed, but made a potentially difficult discussion very easy, with immediate refund of my deposit. If you are looking for an honest and ethical dealership/salesman, this is the place to visit. More

The employees we worked with at Herb Chambers of Westborough were fantastic(Anthony and Jason)!! Because of their knowledge, dedication and personalities we chose to purchase our Infiniti from them. Westborough were fantastic(Anthony and Jason)!! Because of their knowledge, dedication and personalities we chose to purchase our Infiniti from them. They made the purchasing process enjoyable and less stressfull than any previous car purchases that we had made. Normally there are not many laughs and fun when going through this process, however Anthony and Jason were quite the entertainers and should consider an opening act on the Las Vegas strip.To sum it up, our overall expeirience at Herb Chambers was wonderful. They were very well informed, answered all out questions, took us seriously and spent a lot of time helping us to make the right decision. More

Great Sales team I could not ask for better service Great Sales team I could not ask for better service Paul & Anthony were very friendly and helpful Anthony gave Me the best possible deal on our Great Sales team I could not ask for better service Paul & Anthony were very friendly and helpful Anthony gave Me the best possible deal on our 2009 Infiniti EX35,The price was better than we got from Internet sales To be honest, he beat the Internet prices We would recommend Herb Chambers Infiniti To anyone who wants great price and service Walter Jachimczyk Auburn,MA More

Over the years I think I've bought nine or ten cars for my wife and myself. Most of those transactions were either unpleasant or very unpleasant. After looking at new cars for about a month I stopped last my wife and myself. Most of those transactions were either unpleasant or very unpleasant. After looking at new cars for about a month I stopped last week at Herb Chambers Infinity Westborough. Actually, I called first and spoke to Joyce. I was shocked when she gave me a serious price over the telephone. That same day I went to the store and was introduced to Anthony Carilo and the sales manager (Paul I think). After a test drive and a very quick, professional, and friendly negotiation we agreed on a price for a new G37x (loaded) and a value for my trade in. The closing was September 30, two days later. Anthony handed me the keys (actually the car doesn't need a key) and it was done. Plates, registration, insuance, everything taken care of. He spent an unhurried hour and a half with my wife and I going over the new electronics and operation of the car. He was terrific. If I ever open a business that needs first rate professional sales people I'm comming after him. I think the best way to describe the transaction is, 100% professional. I would recommend this dealer and Joyce, Anthony and Paul without hesitation. Steve More

My husband & I have been Infiniti customers for the past 6 years and we were looking to buy a new EX35. The Infinity dealer in our home town did nothing to win our business. Herb Chambers Infiniti of West 6 years and we were looking to buy a new EX35. The Infinity dealer in our home town did nothing to win our business. Herb Chambers Infiniti of Westborough, however, did everything – and more – to win our business. The dealership is beautiful and everyone was extremely friendly and knowledgeable. Everyone we met took great pride in working for Herb Chambers. From the initial meeting – to driving away in our new EX35 – the overall experience was excellent. They both spent a good deal of time with us and exhibited a great deal of patience (as I changed my mind once or twice!). I honestly did not think they would be able to put us in a new EX35 with what we could afford – but they did and they did it by being open, honest and making us feel as though we were all on the same page. We will definitely recommend Herb Chambers Infiniti of Westborough to others. Thank you Anthony & Pranav for making this experience so positive – you have earned our future business! We love our new BLACK EX35! More