Back

Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
1,277 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Contact Dealership

312 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 1,278 reviews

June 06, 2024

As usual, easy to get an appointment and prompt, courteous service. Wonderful waiting area, always clean. More

by rjohnson092559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're glad to hear that our team at Herb Chambers INFINITI of Westborough provided prompt and courteous service, and that you enjoyed our clean waiting area. We appreciate your support!

June 05, 2024

Sean Salisbury provided me with the best customer service I have ever received at a dealership. He ensured I left with the car I wanted and wouldn’t let me settle for less. I highly recommend Sean to anyone More

by bryceteczar59@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Salisbury 5 stars
Jun 05, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi Bryce! Thank you for sharing your experience! We're delighted Sean provided exceptional service and helped you find the perfect car at Herb Chambers INFINITI of Westborough. Enjoy your ride, and we appreciate the recommendation!

June 05, 2024

I came in today because I thought I was experiencing a coolant leak internally and also had an issue with my rear sensor and hood looking misaligned. The dealership handled each issue with care and did th More

by cmc4286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're glad our team at Herb Chambers INFINITI of Westborough could address all your concerns and provide thorough service. We appreciate the kind words and are here if you need anything else in the future!

June 04, 2024

I recommend this dealership to anyone looking for a good reliable car. Sammi goes above and beyond with his service. I had an amazing experience with purchasing my car and I will definitely be going back in More

by caitlynharris090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Herb Chambers INFINITI of Westborough responded

Caitlyn, we're delighted to hear that Sammi provided exceptional service during your visit to Herb Chambers INFINITI of Westborough. Thanks for the recommendation and we look forward to seeing you again!

May 31, 2024

Highly Recommend! ” Sami was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept me well informed along t More

by Carlos Sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Herb Chambers INFINITI of Westborough responded

Carlos, thank you for the glowing recommendation! We're delighted to hear Sami provided exceptional service at Herb Chambers INFINITI of Westborough. Enjoy your new car!

May 31, 2024

Sami was fantastic! I’ve honestly never had a good experience at any dealership prior to working with Sami. In fact I’d say most were poor. But Sami changed that for More

by PHarv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gianan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
Jun 03, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided an exceptional experience for you at Herb Chambers INFINITI of Westborough! It's wonderful knowing he made the process informative and enjoyable. Thanks for sharing your positive feedback, and we look forward to seeing you again!

May 30, 2024

these guys are always customer centric and put a high priority on making certain everything is handled correctly More

by gandonian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran
May 31, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic feedback! It's our privilege to serve you and we look forward to doing so again next time. Take care! - The Herb Chambers INFINITI of Westborough Team

May 28, 2024

Ferdy was fantastic ! I will go to Infiniti of Westborough for all of my vehicle needs . A+ More

by blessed.hands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for your confidence in Herb Chambers INFINITI of Westborough, and for your business. We are grateful to have you as a customer!

May 28, 2024

Awesome service. Hardworking and friendly people. I’m more than satisfied. Their environment is very pleasant. More

by Dnbatra
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear you had an awesome experience with our hardworking and friendly team at Herb Chambers INFINITI of Westborough. Thanks for the kind words, and we're glad you're more than satisfied!

May 26, 2024

All were professional and courteous Car was cleaned upon return and I was kept in the know through out the process More

by rtjtmtkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi! Thank you for sharing your experience! We're glad to hear our team at Herb Chambers INFINITI of Westborough provided professional and courteous service. We appreciate your feedback and look forward to serving you again!

...
13
...