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Herb Chambers INFINITI of Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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When I first walked into the herb chambers infiniti of westbrough, I was introduced to James douglass. He joined me for a test drive and walked through a car that I was interested in. Then I sit with Jame westbrough, I was introduced to James douglass. He joined me for a test drive and walked through a car that I was interested in. Then I sit with James and general sales manager Paul to talk about car purchasing. It took me for a while to finalize the car purchasing process, and James and Paul helped me to get through it with their professional assistance. James answered all of my questions promptly and Paul set the deal in good direction. Most of all, I felt no pressure and real comfortable to talk to James and Paul. It was the best car purchasing experience so far, and I recommend to make a visit to one who is planning for a car purchasing near future. More
I wasn't planning on purchasing a new car until the spring and wasn't even sure what kind I would purchase. After visiting a few other dealerships it was easy to decide that James Douglass at Infiniti spring and wasn't even sure what kind I would purchase. After visiting a few other dealerships it was easy to decide that James Douglass at Infiniti would be my go to guy. I highly recommend him. He was very professional, knowledgeable and made purchasing a new vehicle easy. He does an excellent job and truly knows the meaning of good customer service. More
I had purchased 9 new automobiles prior to my recent purchase of this 2009 Infinity M45 from Anthony Carlino at Herb Chambers Infinty. In each of my previous purchasing experiences, I felt as thoug purchase of this 2009 Infinity M45 from Anthony Carlino at Herb Chambers Infinty. In each of my previous purchasing experiences, I felt as though I hard to work very hard to get a fair price. In every previous purchase I also felt that the people I was dealing with were doing their best to protect their interests at my expense. While some of my previous sales people were friendly, I never felt as comfortable as I did with Anthony. I was impressed when he told me his goal was to make sure I got the auto I wanted at a fair price. I must admit....... I was skeptical. In actuality, he delivered exactly as he promised! He was also very helpful when we picked up the car. He spent about an hour making sure we were familiar with the controls and features before he let us leave the lot. I have never recommended a car dealer or sales person to any of my friends in the past. I will happily suggest the following to any of my friends and family interested in a new car, go see Anthony at Herb Chambers Infinity before you buy your next auto. More
We were very happy with our overall experience at Herb Chambers Infiniti. Our sales associate was James Douglas and we found him to be very knowledgable and very personable. He made us feel very comfort Chambers Infiniti. Our sales associate was James Douglas and we found him to be very knowledgable and very personable. He made us feel very comfortable from the start and we would highly recommend others who are looking to buy an Infiniti to go see James. More
I went in to herb chambers infiniti looking for a car but wasnt entirely sure what I was looking for, John helped me find the exact car I was looking for at a great price, he was easy to work with and carrie wasnt entirely sure what I was looking for, John helped me find the exact car I was looking for at a great price, he was easy to work with and carried himself in a very professional manner. There was no pressure at all and the dealership is beautiful. More
I was very impressed with James' level of professionalism and understanding of the Infiniti model that I was interested in. James was also very vocal in helping me negotiating a good trade price for my previ and understanding of the Infiniti model that I was interested in. James was also very vocal in helping me negotiating a good trade price for my previous car. In addition, the financing process was a breeze with Stuart's help. Throughout the whole buying process, I really felt that everyone at Infiniti Westborough sincerely tried to help me to get the car as oppose to selling me anything. I will definitely stick to Herb Chambers to buy/trade in my cars from now on. More
Although my family and I live in Sharon and have been customers of Infiniti of Norwood for over 10 years, I can safely say that I felt more at home at Infiniti of Westborough, and mainly because of one p customers of Infiniti of Norwood for over 10 years, I can safely say that I felt more at home at Infiniti of Westborough, and mainly because of one person, Anthony Carlino. Not only did he give me the best deal on my new car, g 37x, he explained everything I need to know about the car. Anthony is very professional but is also personal, and that matters a lot. He made the experience of buying a new car not only pleasurable, but problem less and extremely quick. He worked around my time and not his; which worked out convenient with my hectic schedule. Anthony is the guy to go to if you are planning on buying a car; he is simply THE BEST. More
I had a great experience buying this car. I researched a lot of cars online and began test driving several of them. I stopped in at Herb Chambers Infiniti to look at either the FX or EX. Anthony talked to lot of cars online and began test driving several of them. I stopped in at Herb Chambers Infiniti to look at either the FX or EX. Anthony talked to me about the benefits of both and I didn't feel pressured. In the end I bought the G37. It had everything I wanted and better performance than the SUV's. A great experience from start to finish. A great facility too. Clean, open, friendly and accessible. Great work. More
I've had enough bad encounters with New Car Dealerships and salesmen to know that I would prefer to get a price, sign the papers, and get out without playing "4 Square" or any other negotiation game. While and salesmen to know that I would prefer to get a price, sign the papers, and get out without playing "4 Square" or any other negotiation game. While I know that will never happen, this was the least painful pre-sale I've experienced, and the most exceptional post sale treatment I could ever expect. AND a great price on the exact car I wanted. Plus, I negotiated my purchase on a Thursday afternoon and picked it up at lunch the next day! It helped it was a car already in the showroom and I was transferring tags, but still, that's great service after the sale. Henry Rodriguez, my salesmen, even came in on his day off to see that everything went smoothly for pickup, which it did. When I sat down to sign papers, I had steeled myself as always against any extras or high pressure pitches, but was pleased to find the finance manager (forgotten his name, sorry) was very personable and on the level. I can honestly say that this dealership just exudes positive customer oriented policies, amenities, and employees , all of which add up to an experience worthy of a higher end brand, in fact exceeding it, imo. I would be remiss if I did not also mention their brand new state of the art building, really a beautiful design, and very comfortable. Easy to see why they have a perfect rating, nice to see! More
This is the second preowned car I've purchased from Anthony within the last six months. I've come back to him because of his lack of high-pressure tactics and his thorough knowledge of the automobile Anthony within the last six months. I've come back to him because of his lack of high-pressure tactics and his thorough knowledge of the automobile business. He is always friendly, courteous and tactful. I would not hesitate to recommend Anthony to any of my family and friends who are in need of a new or preowned car. More