Herb Chambers INFINITI of Westborough

I made my first visit to Herb Chambers to look at a 2011 EX35 as a possible replacement for a 2006 FX. I got a good vibe from the place as I was immediately welcomed and quickly assisted by Priya. The deale EX35 as a possible replacement for a 2006 FX. I got a good vibe from the place as I was immediately welcomed and quickly assisted by Priya. The dealership had a model on the lot equipped exactly as I wanted it, and I was able to test drive that vehicle. I hadn't really planned to make a deal that day, I was just going to look, but the process of meeting with the sales manager, going over the offer and taking care of the paperwork was so easy and so fast that I decided to go ahead. Everyone I met was unfailingly helpful and friendly. I never felt any pressure to make a deal, but I feel like they hit the right balance of making me feel like they wanted to do business with me and were eager to have me as a customer. When I returned the next day to pick up the car, it was spotlessly clean in their delivery area and ready to drive off. Priya went over the features of the car with me, programmed the system to recognize my Bluetooth phone, etc. All in all, the process was about as easy and hassle-free as I could imagine. Follow-up by the dealership has been excellent; I have had several phone calls and letters making sure I was happy with the car and with my experience. When you're dealing with cars in this price class, I think you should feel like your business is valuable, and I definitely got that impression at Herb Chambers. More

I really recommend anybody want to buy an infiniti to deal with Miss Priya Sherring , because she is very friendly, respectful and helpful lady. She will do her best to give you the best price.Really she deal with Miss Priya Sherring , because she is very friendly, respectful and helpful lady. She will do her best to give you the best price.Really she is the best employee. Also, the manager was very good and friendly man More

I got a great price on a new Infiniti G37XS. The sticker price was beyond my budget but I took advantage of an internet deal and it brought it to an affordable range. The deal was made easily and without t price was beyond my budget but I took advantage of an internet deal and it brought it to an affordable range. The deal was made easily and without the hassles you get when you buy a car. The saleperson, James Douglass was pleasant and knowlegible and offered good service in delivering the vehicle. I love my Infiniti. It is the best car I have ever owned More

Mr. Cantlin went out of his way to make us feel at home and comfortable in purchasing our vehicle. His professionalism and courtesy was the reason we decided to do business with Herb Chambers Infiniti of W and comfortable in purchasing our vehicle. His professionalism and courtesy was the reason we decided to do business with Herb Chambers Infiniti of Westborough. I will recommend this dealership. More

Thank you for making the car-buying experience a pleasant one! Henry was terrific. Like most people, I dread the car-buying experience as I find it stressful, frustrating and, quite honestly, deceitful. In t one! Henry was terrific. Like most people, I dread the car-buying experience as I find it stressful, frustrating and, quite honestly, deceitful. In this case, the process was surprisingly easy and I think all parties were satisfied. More

I was driving past Herb Chambers Infiniti of Westborough and decided to stop in to see what they had for pre-owned G35X's. I had been walking around for only a few minutes when John came out and introduced and decided to stop in to see what they had for pre-owned G35X's. I had been walking around for only a few minutes when John came out and introduced himself. I have had many bad car buying experiences in the past and was just waiting for the pressure and typical car sales atmosphere. After discussing what I was looking for out in the parking lot with John I had the sense that something was different. It was! There was no pressure, only friendly, courteous employees. I had no intention on purchasing a vehicle that day and I didn't want to feel like I had to. They had a number of certified pre-owned cars right in the price range I was looking for and I will definitely be returning when the time is right. I have always loved the Infiniti brand and even though I have yet to purchase from Herb Chambers Infiniti, I most definitely will be because of the no-hassle, pressure-free time I spent there. More

Priya was very helpful in showing me the car I was interested in. She was able to arrainge for a test drive within a short time after I visited the dealership. She was able to explain the qualities o interested in. She was able to arrainge for a test drive within a short time after I visited the dealership. She was able to explain the qualities of the vehicle and of its rivals. She was also quite pleasant and friendly without putting too much pressure on me. More

I did not as of yet buy a car from here but if I were to say so, I would most definately come back to this dealership to purchase just from the customer service that I got alone from this young man. He was say so, I would most definately come back to this dealership to purchase just from the customer service that I got alone from this young man. He was more than friendly and not too pushy. That is what I look for when purchashing a new vehicle. Thank you John, if you get to see this, and I will definately be sending family and friends your way when I know they are in search of a new vehicle. More

It was great working with this team. Purchase was smooth and price was lowered to my satisfaction. Also every task was completed right on time and Sales rep was friendly. I highly recommend this dealer to and price was lowered to my satisfaction. Also every task was completed right on time and Sales rep was friendly. I highly recommend this dealer to all who wish to purchase Infiniti new cars. Infiniti cars are much better than other cars and this delaer is best among them. More

I came into the dealership looking for information, so often in the past while dealing with salesmen it was all push but with no substance. John had all the answers and insights that helped me to find th often in the past while dealing with salesmen it was all push but with no substance. John had all the answers and insights that helped me to find the automobile that was right for me. Thank you John! More