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Herb Chambers INFINITI of Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I had my car inspected , had the carfax run on my current car and discussed some leasing options and new cars. I have bought a car from Clyde previously and he is honest, patient, knowledgable , fair an car and discussed some leasing options and new cars. I have bought a car from Clyde previously and he is honest, patient, knowledgable , fair and determined to make the car search and buying experience a comfortable and valuable experience. He also follows up after the sale to ensure your car is serviced and is interested in a building a longer term relationship with the customer. A top shelf customer service manager! More
Even though I live on the "Auto Mile", I still drive from Norwood to Westborough to have my FX serviced. After many awful eperiences with other local Infiniti dealerships, I was recommended by a f drive from Norwood to Westborough to have my FX serviced. After many awful eperiences with other local Infiniti dealerships, I was recommended by a friend to try Herb Chambers Infiniti of Westborough. So I did, and boy was I glad I did. Even though there are other dealerships in my area that are closer I refuse to deal with the run around which I have often got at other dearlers. As a driver who has to service her car every 3 months I know that when I bring it to Westborough I am in and out with no problems or excuses. They are fast, knowledgeable, and reasonably priced.Carrie Hoffman who I often ask for when making my appointments is awesome, she always accommodates me. Upon my last visit I spoke with there GM Pranav Gill about possibly trading in my FX for the newer model. His knowledge and integrity of the Infiniti brand far surpassed any other sales person I have ever dealt. If you want impeccable service check out Infinti of Westborough. More
Came in to get a test drive of a G37and got very courteous treatment by Mike in showing me the car and taking me for a test drive. He also quickly got an apprisal on my car and discussed the pricing courteous treatment by Mike in showing me the car and taking me for a test drive. He also quickly got an apprisal on my car and discussed the pricing for the new car with trade in. More
Fast, friendly and knowledgeable service. My service consultant was very helpful, answered all my questions and accommodated my time schedule. Overall superb service! Kind regards, Jim consultant was very helpful, answered all my questions and accommodated my time schedule. Overall superb service! Kind regards, Jim More
I found that Andrew was very attentive to my needs in regards to consistently ensuring that both my pricing expectations and validating that my trade-in value were realistic. The dealership/Andrew got m regards to consistently ensuring that both my pricing expectations and validating that my trade-in value were realistic. The dealership/Andrew got me in/out in a timely manner while providing me with a conference room to hold various teleconferences which I had previously scheduled. It was a very relaxing and enjoyable experience which I would truly recommnend to others. More
I'm very "happy that the luck of the draw" dealt Mike. The process of getting into a new G37x was relaxed, comfortable and easy. He is what is missing from other dealerships. The cars open the dealt Mike. The process of getting into a new G37x was relaxed, comfortable and easy. He is what is missing from other dealerships. The cars open the door but you walk through because of assets like Mike Krajca. Above that my mum thought he was sweet and wished he was included with the car. Your lot and facility are clean and attractive and staff are curtious and alway professional. Great job! More
The experience of buying a car here is perfect, Andrew is The experience of buying a car here is perfect, Andrew is such an excellent salesman, Profassional and warm-hearted. HB is definitely the best deale The experience of buying a car here is perfect, Andrew is such an excellent salesman, Profassional and warm-hearted. HB is definitely the best dealer in the world. More
Excellent job of customer service on multiple visits. Allowed me to take the car I was interested in purchasing and bring home to discuss with spouse and family. Very "clean" negotiation on pricing as Ge Allowed me to take the car I was interested in purchasing and bring home to discuss with spouse and family. Very "clean" negotiation on pricing as General Sales Manager got right to the point and was honest and transparent. Easy deal to do. More
Everyone was very friendly, knowledgeable about the cars they were selling, and helpful. I got a great deal on my new Infiniti FX35 and would recommend this dealership to my friends and family. they were selling, and helpful. I got a great deal on my new Infiniti FX35 and would recommend this dealership to my friends and family. More
Herb Chambers Infiniti of Westborough has been absolutely the best dealer – and our EX35 has been the best vehicle of our lives (and we're in our 50s). Our EX has been with us for over a year now. This entir the best dealer – and our EX35 has been the best vehicle of our lives (and we're in our 50s). Our EX has been with us for over a year now. This entire dealership from purchase with Anthony to service visits have been way more than satisfactory. 100% exceptional. We just completed one of our regular service intervals. Carrie and David in the Service Dept. went out of their way to provide a professional, friendly and accommodating luxury experience for us. Unless something very major happens, this dealership and brand will be ours for a long time to come. Very nice...and refreshing. More