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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,346 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,346 reviews

September 22, 2011

I had my car inspected , had the carfax run on my current car and discussed some leasing options and new cars. I have bought a car from Clyde previously and he is honest, patient, knowledgable , fair an More

by begrace716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde M. Brown Jr.
September 22, 2011

Even though I live on the "Auto Mile", I still drive from Norwood to Westborough to have my FX serviced. After many awful eperiences with other local Infiniti dealerships, I was recommended by a f More

by MimiBoston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman, Pranav Gill
September 22, 2011

Came in to get a test drive of a G37and got very courteous treatment by Mike in showing me the car and taking me for a test drive. He also quickly got an apprisal on my car and discussed the pricing More

by rlf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krajca
September 21, 2011

Fast, friendly and knowledgeable service. My service consultant was very helpful, answered all my questions and accommodated my time schedule. Overall superb service! Kind regards, Jim More

by jim_leclaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Brouillard
September 21, 2011

I found that Andrew was very attentive to my needs in regards to consistently ensuring that both my pricing expectations and validating that my trade-in value were realistic. The dealership/Andrew got m More

by Gregg Andonian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Smalley
September 21, 2011

I'm very "happy that the luck of the draw" dealt Mike. The process of getting into a new G37x was relaxed, comfortable and easy. He is what is missing from other dealerships. The cars open the More

by john4ma
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mike Krajca
September 21, 2011

The experience of buying a car here is perfect, Andrew is The experience of buying a car here is perfect, Andrew is such an excellent salesman, Profassional and warm-hearted. HB is definitely the best deale More

by quanhao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Smally
September 20, 2011

Excellent job of customer service on multiple visits. Allowed me to take the car I was interested in purchasing and bring home to discuss with spouse and family. Very "clean" negotiation on pricing as Ge More

by chris781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Pat Bradley
September 20, 2011

Everyone was very friendly, knowledgeable about the cars they were selling, and helpful. I got a great deal on my new Infiniti FX35 and would recommend this dealership to my friends and family. More

by cindiw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Brown, Henry Rodriguez
September 20, 2011

Herb Chambers Infiniti of Westborough has been absolutely the best dealer – and our EX35 has been the best vehicle of our lives (and we're in our 50s). Our EX has been with us for over a year now. This entir More

by comfortzones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie and David
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