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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,346 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,346 reviews

September 26, 2011

Have not had car serviced yet so could not rate "quality of work", but was impressed by the efficiency of the sales process and the hospitality during it. Also impressed that salesman gave me his More

by Steve Dubin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
September 25, 2011

Ashleye did a great job working with me I never thought I would be able to purchase a new car but sheee worked with me until she was able find the right car for me price and style. More

by sammccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleye DeMichelle
September 25, 2011

Had the best price and also got great friendly sales service. Everything was positive although the process could be streamlined to be a bit faster. More

by kblazarus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krajca
September 23, 2011

clyde is very knowledgeable about the different models and features. very easy to talk with about options and has a no-pressure sales approach which is greatly appreciated. More

by jennajulia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Brown
September 23, 2011

Both Ashley and Pranav were excellent to work with. Both worked with me to get the pricing and trade in amounts to meet my budget. It was pleasurable experience More

by kevwajer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley DeMichele, Pranav Gill
September 23, 2011

It's a great pleasure working with Ashley. She is very helpful in the price negotiation. We didn't haggle a lot. This is my best experience buying a new car (done 3 times before). Also Ashley is quick to More

by G37fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley DeMichele
September 23, 2011

Henry was great. It was extremely easy to get my new lease and they worked with my trade-in to make things go smoothly. Friendly service and they never kept me waiting. More

by mas15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Rodriguez
September 23, 2011

If I could say one thing about shopping for my new Infiniti at Herb Chambers, it's that I got everything I wanted, and nothing I didn't. In more detail, I got: * A fantastic car (G25x), in tip-top More

by throwaway2347985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley DeMichele
September 23, 2011

christian was very nice and very helpful..awesome..he knew his stuff thats all i have to say about him.. he also made sure that my mother was satisfied More

by anacosmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christian urraca
September 23, 2011

The service department was responsive, explained the service issues in detail, communicated with me during every step of the process and completed the work ahead of schedule. They made me feel comfortab More

by Lindberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Barry(Service Manager) and Carrie Hoffman(Service Advisor)
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