Herb Chambers INFINITI of Westborough

The overall experience of shopping for my new vehicle was extremely wonderful and I have been recommending this dealership to all my friends and family. The staff here are very professional and they care abo extremely wonderful and I have been recommending this dealership to all my friends and family. The staff here are very professional and they care about every aspect of yours about the car you are buying, which I did not see at other dealerships. The general manager, Pranav was also very helpful in the experience and the sales person was informative during the test drive, and was able to answer any additional question. This was the best experience in buying a car I have ever had. I am very satisfied with my new Infiniti! More

Anthony Carlino was the best! I've never had such a pleasant car buying experience. He made it very easy, even being from Rhode Island. They went above and beyond in making it a smooth transaction, buy pleasant car buying experience. He made it very easy, even being from Rhode Island. They went above and beyond in making it a smooth transaction, buy taking my car to RI DMV then driving it to my house. Anthony coordinated on his day off. I would highly recommend Anthony and Herb Chambers Infinity. I'll see them in a few years for my next car. More

I did not want to go to Westboro to purchase my car. But I did not want to go to Westboro to purchase my car. But they came in with an even better price than expected. I also got a much higher price on my I did not want to go to Westboro to purchase my car. But they came in with an even better price than expected. I also got a much higher price on my trade in than another dealer had given me. Pat and Ryan were extremely patient with my inexperience and were very helpful. The best part was that Ryan delivered the car to my home so I didn't have to go back to them. More

I just purchased a 2011 G37X -- I live in CT and had done my research in my state close to home and with a dealer I had purchased another infititi through before. They were useless. I drove an hour away my research in my state close to home and with a dealer I had purchased another infititi through before. They were useless. I drove an hour away to MA in order to get the car I wanted at the price I could afford -- Herb Chambers in Westborough --- I dealt with the best from the start. First their Internet support ---exellent, thorough and extremely responsive. Secondly, Anthony Carlino - white glove service all the way. The payment I was quoted in Hartford, CT was almost double what I'm paying at Herb Chambers --- they took the time to work with me and treated me like a customer should be treated. I will never go back to Harte again. They treated me like I was a bother more than a customer. Didn't even try to come up with other options in order to make a sals --- While I had to drive a little further to Westborough - I am simply thrilled with my new car experience. More

I was very impressed with my experience at Herb Chambers Infinity of Westborough this week. I stopped in on Monday to start looking at the product, which I researched online, and was introduced to Anthony Infinity of Westborough this week. I stopped in on Monday to start looking at the product, which I researched online, and was introduced to Anthony and his assistant Kyle. I am a person that will not commit to buying a vehicle on my visit to a Dealership. But soon after driving the; EX35, G37X, and the G25X I had discovered that the EX35 was a great fit for me. Anthony did not pressure me into buying the vehicle because he sensed I was not ready yet. He offered me a great trade on my vehicle and a great price on the new EX35. I decided to put a deposit on the vehicle and return within 2 days for my final answer, all with no pressure from Anthony. I stopped in on Tuesday and did all the paperwork to pick up the vehicle on Wednesday. When I arrived on Wednesday I drove the vehicle again with Kyle, who was also great, and I realized there were a couple of options that I ultimately wanted. Anthony had no problem "unwinding" the deal for me, and we started looking for the correct vehicle. Anthony found the vehicle at Herb Chambers in Boston. We did the paperwork for that vehicle and I picked it up last night. I not only had a positive experience, purchasing the vehicle, I actually had a great time. Oh, by the way, I am so glad I decided to get the up-graded version of the EX35 it looks great!! More

I walked in with my wife to look at pre-owned cars. Anthony Carlino greeted us at the door and proceeded to ask questions to understand our situation and interests. He was very knowledgable about the Anthony Carlino greeted us at the door and proceeded to ask questions to understand our situation and interests. He was very knowledgable about the various models, clearly explained the Herb Chambers pricing policies, and helped us understand all our options. The facility was very clean and the people were all professional and friendly. I would highly recommend Herb Chambers as a dearship and Anthony as a sales person. More

We were very happy with the service provided by Scott our salesperson at this dealership. We came all the way from Everett unsure of what kind of service we were going to get and to our surprise we left very salesperson at this dealership. We came all the way from Everett unsure of what kind of service we were going to get and to our surprise we left very pleased with the service. Scott is very kind,helpful, and friendly he explained very well everything we needed to know about the QX56 we purchased. The test drive was great. The overall experience was awesome and I would recommend this dealership to my friends and family. More

My lease was soon to be up on a Mercury Milan and my husband and I took a Saturday to just go looking around - Mercury - Honda, etc. Just as we were about to pass Infiniti, he pulled into the lot. I husband and I took a Saturday to just go looking around - Mercury - Honda, etc. Just as we were about to pass Infiniti, he pulled into the lot. I waited in the car figuring he would be back in a few minutes. He came and got me to look at the Infiniti G25. I absolutely fell in love with it. Our salesperson, Ryan Hachey asked if I wanted to take it for a test drive. I did and loved it! He ran the numbers and the lease payment was very affordable. Ryan was a great person to deal with. I picked up the car today and also met Ryan's manager. I forgot his name, but he was extremely friendly and I would return to this dealership in a heartbeat! More

I went to Herb Chambers Westborough where I purchased the fx35 I was driving. After walking around for 15 minutes and not being asked if I needed help I was upset and leaving. That's when I met the sales man fx35 I was driving. After walking around for 15 minutes and not being asked if I needed help I was upset and leaving. That's when I met the sales manger Pat Bradley. After apologizing to me for not being helped and making sure I knew my business was important to them we sat down to talk about the m37x I was interested in. Within 10 minutes he told me what they could do. I called the next day and told him what I was offered by another dealership. Pat told me to come down and they would beat that deal. When I got there Pat brought me to Anthony Carlino and told me he would be taking care of me and that he would treat me right. He wasn't lying. Anthony couldn't have made it any easier for me. He brought me in his office and was very professional but made me feel as though we knew each other for years. He was very thorough and explained everything he was doing and made sure I understood why. He helped make what started out to be a bad experience into a great one. Because of Anthony and Pat I will defiently be back. More

Everyone at this dealership worked with us in a very friendly, professional way. They worked very hard to meet our needs about trying to get us into a new vehicle but the reason we traveled from CT to H friendly, professional way. They worked very hard to meet our needs about trying to get us into a new vehicle but the reason we traveled from CT to Herb Chambers was to purchase a certified pre owned. I thank everyone we worked with. More