Herb Chambers INFINITI of Westborough

I had a tremendous experience with the sales team at Herb Chambers Infiniti of Westboro especially Christian Urraca, who was my sales representative. I went in to buy a 2012 Infiniti QX56, and when I entered Chambers Infiniti of Westboro especially Christian Urraca, who was my sales representative. I went in to buy a 2012 Infiniti QX56, and when I entered this state of the art facility, I was treated with the utmost courtesy and respect. Christian's human relation was superb right from start to finish. He spent quality time with me to walk me through the sophisticated gadgets of the QX56. I had shopped around a couple of Infiniti dealerships in Massachusetts and New Hampshire before I finally settled with Herb Chambers Infiniti of Westboro based on price and overall customer satisfaction. More

After visiting several dealerships, my experience with Anthony Carlinio was refreshing. He was very friendly, helpful, and understanding of my needs. He did everything he could to help me get the car i w Anthony Carlinio was refreshing. He was very friendly, helpful, and understanding of my needs. He did everything he could to help me get the car i wanted. I would definately purchase vechiles from him in the future! -Kelley Porter More

Mike was my service advisor. I'm retired military and Mike had an effort to help find a promotion or discount to save me money off the listed service price. Thanks Mike Mike had an effort to help find a promotion or discount to save me money off the listed service price. Thanks Mike More

Herb Chambers makes buying a new care simple and painless. We have bought two Honda's from Herb Chambers Westboro. Now we are looking at buying an Infiniti from Herb Chambers Infiniti of Westboro. W painless. We have bought two Honda's from Herb Chambers Westboro. Now we are looking at buying an Infiniti from Herb Chambers Infiniti of Westboro. We have been working with one of the best sales professionals we have ever had the pleasure of dealing with. His name is Anthony Carlino. We were introduced to Anthony by one of the sales managers. He shook both me and my wife's hands and asked us what features we needed from a new vehicle. After listening to us for 5 or 10 minutes, Anthony told us that both the QX and the up and coming JX would be the vehicles for us to take a look at. At no time did Anthony pressure us on anything: No forms to fill out, no magical credit checks, no I can get you a great deal if you buy at the end of the month and my favorite, no sales managers asking you deal or no deal. After getting the information we needed, Anthony gave us an open invitation to come back at our leisure and take a QX out for a test drive, make sure that it had all of the features we want and most importantly, that it fit in our garage. We just took the QX out for a test, and Anthony showed us all of the features before letting us go on a 2 hr test drive. If anyone is looking to buy an Infiniti, please give Anthony Carlino a call. He is by far the most professional automotive sales person we have ever met. More

Worked with Christian really nice guy and really tied to help to see what would make the most sense for my situation. Customer service A + help to see what would make the most sense for my situation. Customer service A + More

The Sales Rep. Christian Urraca made me feel very confortable on making my decision, no presure at all and was also very helpful on taking care of little things that came up after the fact. It was p confortable on making my decision, no presure at all and was also very helpful on taking care of little things that came up after the fact. It was perfect! Thanks Christian More

We just purchased our second Infiniti at this dealership. We worked with Anthony Carlino, who sold us our first Infiniti as well. Anthony is a true professional,one who is always mindful of the customer's ne We worked with Anthony Carlino, who sold us our first Infiniti as well. Anthony is a true professional,one who is always mindful of the customer's needs. He listens well and truly works with his customers to give them a great experience and a great deal. We recommend Anthony Carlino and Herb Chambers Infiniti-Westbourgh without reservation. The James's More

I had an excellent experience getting some repair work done on my vehicle this morning. Tony Ngo was very friendly. He explained everything that needed to be done and handled my transaction in a expedit done on my vehicle this morning. Tony Ngo was very friendly. He explained everything that needed to be done and handled my transaction in a expedited, professional and friendly manner. Mr. Ngo and the repair staff went the extra mile for me -- an overworked, stressed out mother of two -- by cleaning the outside and vaccuming the inside of the car for me. Mr. Ngo also showed me how to unlock all of my doors automatically when the car is placed in park -- a very handy tool for a mom who typically has to put a million things down if I have to open the door for the kids! An excellent experience -- highly recommended. I don't go anywhere else for my service. It is transactions such as this -- quick, professional and friendly -- that keep me coming back. More

Everyone at the dealership was friendly and respectful, from the receptionist to the GM to the men who prepped our car. I’ve had my share of painful car buying experiences, so it was refreshing to work wi from the receptionist to the GM to the men who prepped our car. I’ve had my share of painful car buying experiences, so it was refreshing to work with an intelligent, respectful and very helpful sales professional like Anthony Carlino. Anthony didn’t waste my time, he asked the right questions and put together the deal with no hassles. My trade-in value and purchase price were actually revealed to me and not obscured in the financing. During previous purchases at other dealerships, the sales rep disappeared multiple times to confer with the GM in a secret room for 10-15 minutes at a time, only to find that the deal couldn’t be done. With Anthony, the deal was reached and the GM approval took seconds on the speakerphone, no secret meetings. It was refreshing to find a sales person who listens, pays attention to the customers’ needs and provides a stress free and enjoyable car buying experience, not to mention the great snacks. More

I would like to extend a special thank you to your team in Westboro MA. It was delightful doing business at your Infinity dealership this past weekend. Anthony Carlino is a superb associate and I wanted in Westboro MA. It was delightful doing business at your Infinity dealership this past weekend. Anthony Carlino is a superb associate and I wanted you to hear about it. Anthony made my first Infinity FX35 buying experience a true pleasure. Being a woman, going into a dealership alone can be quite intimidating but I never felt pressure, it was just like discussing options with a friend. Anthony's knowledge of CARS, whether it was a BMW, Honda, Lexus or Infinity was Huge! Along with his ability of transferring of knowledge on Nav-bluetooth-phone etc!!! He was so helpful and he made my decision easier, without having to go up and down RT 9 and speak to all the different Sales associates. You have a gem in Anthony!! Being in Sales myself, I would want him on my team. Thank you for a great experience Anthony, and thank you Herb for having Anthony assisting customers! More