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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,414 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,414 reviews

March 19, 2015

Great Experience at Herb Chambers Infiniti I bought FX35 from Jonathan Stanhope last year and he helped me a lot to get familiar with this car. He is a very nice man! .I highly recommend Jonath More

by Xu Liu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 20, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you, Xu! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jonathan was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, James A. Bulger, General Manager

March 16, 2015

Good buying experience Great service from start to finish. No complaints, and I appreciate the follow-up.My buying experience was excellent. Thank you for all your support More

by Kproc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 16, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for your business and for taking the time to let us know about your experience with our team. We look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

March 11, 2015

Loving my 2013 G37xs I was looking for a clean late model Infiniti G37x sedan with the sport package (which includes the best seats I've ever had in any car). Herb Chambe More

by Ed_A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hanson, Anthony Fortes
Mar 11, 2015 -

Herb Chambers INFINITI of Westborough responded

On behalf of all the team here at Herb Chambers Infiniti, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience on DealerRater. Thank you for your compliments towards the helpfulness and dedication demonstrated by Jeff and Anthony. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, James A. Bulger, General Manager

January 03, 2015

Thank you Matt Demers! I would like to say Thank you to Matt and his team! I had scheduled my G35x to be evaluated for a leaking windshield. Matt's team identified the pro More

by Bosoxaviation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 05, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you, Peter, for taking the time to share your experience with Matt. I'm so glad to hear you had such an enjoyable visit and that you found Matt to be so helpful. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Happy New Year! James A. Bulger, General Manager

December 29, 2014

Outstanding experience Herb Chambers Infiniti and its dealers were a pleasure to work with and offered exemplary customer service. I love my new car and would definitely rec More

by JKW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cantlin, Anthony Fortes, John Corsi
Dec 29, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with John, he's certainly a wonderful addition to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Happy Holidays! James A. Bulger, General Manager

December 29, 2014

Every thing was awesome. My wife and kids enjoyed shopping our new car over here. I'm looking forward to being here for the services as well. Thanks, Wael. More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 30, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you, Phil, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each guest is 100% satisfied with their experience here. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

December 28, 2014

Good Experience I recently purchased a G37x from Wael Hamwi and Herb Chambers of Westborough and found the experience surprisingly good. There was no pressure and t More

by J.Pearsson
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 29, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience. I'm so happy to hear that you enjoyed working with Wael. He truly is a wonderful asset to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Happy Holidays! James A. Bulger, General Manager

December 27, 2014

Easy, Pleasurable and accommodating I bought a QX70S and the team was kind, accommodating and easy to work with on pricing & timeline of my purchase. the management staff was very nice More

by Sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, John Cantlin, Anthony Fortes
Dec 29, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you, Sheri, for taking the time to share your experience. I'm thrilled that we could work with you to ensure that you received exactly what you wanted in a Infiniti. Enjoy your new QX70S, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Happy Holidays! James A. Bulger, General Manager

December 27, 2014

FX35 purchase I had an excellent experience with Herb Chambers of Westborough as we had recently purchased a Lexus for my husband in Westwood and thought we would l More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 29, 2014 -

Herb Chambers INFINITI of Westborough responded

Jennifer, I'm thrilled that we could work with you and your husband to ensure that you received exactly what you wanted in a Infiniti. I'm also happy to hear that you enjoyed working with Wael, he is truly a wonderful asset to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Happy Holidays! James A. Bulger, General Manager

December 24, 2014

My Recent Purchase I just purchased my QX80 from John Corsi of Infiniti of Westboro after totaling my previous Infiniti. i experienced the most amazing customer service More

by Chaddibo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Anthony Fortes, John Corsi
Dec 26, 2014 -

Herb Chambers INFINITI of Westborough responded

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! James A. Bulger, General Manager

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