Herb Chambers INFINITI of Westborough

Henry was great. It was extremely easy to get my new lease and they worked with my trade-in to make things go smoothly. Friendly service and they never kept me waiting. lease and they worked with my trade-in to make things go smoothly. Friendly service and they never kept me waiting. More

If I could say one thing about shopping for my new Infiniti at Herb Chambers, it's that I got everything I wanted, and nothing I didn't. In more detail, I got: * A fantastic car (G25x), in tip-top Infiniti at Herb Chambers, it's that I got everything I wanted, and nothing I didn't. In more detail, I got: * A fantastic car (G25x), in tip-top shape when I drove it off the lot. * All the help I could have ever needed, from a charming, helpful, professional salesperson. * A buying process where they were able to meet me at a great price without making me feel uncomfortable or guilty. * Specialists who walked me through every step of the process (first-time buyer), explaining everything in great detail. Ask for Ashley; she's great. More

christian was very nice and very helpful..awesome..he knew his stuff thats all i have to say about him.. he also made sure that my mother was satisfied knew his stuff thats all i have to say about him.. he also made sure that my mother was satisfied More

The service department was responsive, explained the service issues in detail, communicated with me during every step of the process and completed the work ahead of schedule. They made me feel comfortab service issues in detail, communicated with me during every step of the process and completed the work ahead of schedule. They made me feel comfortable during every step of the process. My experience will make me not only a satisfied customer, but a loyal one.. More

clyde is very knowledgeable about the different models and features. very easy to talk with about options and has a no-pressure sales approach which is greatly appreciated. and features. very easy to talk with about options and has a no-pressure sales approach which is greatly appreciated. More

I had my car inspected , had the carfax run on my current car and discussed some leasing options and new cars. I have bought a car from Clyde previously and he is honest, patient, knowledgable , fair an car and discussed some leasing options and new cars. I have bought a car from Clyde previously and he is honest, patient, knowledgable , fair and determined to make the car search and buying experience a comfortable and valuable experience. He also follows up after the sale to ensure your car is serviced and is interested in a building a longer term relationship with the customer. A top shelf customer service manager! More

Even though I live on the "Auto Mile", I still drive from Norwood to Westborough to have my FX serviced. After many awful eperiences with other local Infiniti dealerships, I was recommended by a f drive from Norwood to Westborough to have my FX serviced. After many awful eperiences with other local Infiniti dealerships, I was recommended by a friend to try Herb Chambers Infiniti of Westborough. So I did, and boy was I glad I did. Even though there are other dealerships in my area that are closer I refuse to deal with the run around which I have often got at other dearlers. As a driver who has to service her car every 3 months I know that when I bring it to Westborough I am in and out with no problems or excuses. They are fast, knowledgeable, and reasonably priced.Carrie Hoffman who I often ask for when making my appointments is awesome, she always accommodates me. Upon my last visit I spoke with there GM Pranav Gill about possibly trading in my FX for the newer model. His knowledge and integrity of the Infiniti brand far surpassed any other sales person I have ever dealt. If you want impeccable service check out Infinti of Westborough. More

Came in to get a test drive of a G37and got very courteous treatment by Mike in showing me the car and taking me for a test drive. He also quickly got an apprisal on my car and discussed the pricing courteous treatment by Mike in showing me the car and taking me for a test drive. He also quickly got an apprisal on my car and discussed the pricing for the new car with trade in. More

Fast, friendly and knowledgeable service. My service consultant was very helpful, answered all my questions and accommodated my time schedule. Overall superb service! Kind regards, Jim consultant was very helpful, answered all my questions and accommodated my time schedule. Overall superb service! Kind regards, Jim More

I found that Andrew was very attentive to my needs in regards to consistently ensuring that both my pricing expectations and validating that my trade-in value were realistic. The dealership/Andrew got m regards to consistently ensuring that both my pricing expectations and validating that my trade-in value were realistic. The dealership/Andrew got me in/out in a timely manner while providing me with a conference room to hold various teleconferences which I had previously scheduled. It was a very relaxing and enjoyable experience which I would truly recommnend to others. More