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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,414 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,414 reviews

March 31, 2015

Outstanding Sales and Service I have purchased two Infiniti's from Infiniti of Westborough. The sales process was easy. I worked with Jonathan Stanhope and he took the time to lis More

by shadowdiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Bulger, Jonathan Stanhope, Anthony Fortes
Mar 31, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for posting such an awesome positive review! I appreciate you taking the time to share your experience with us here at Herb Chambers Infiniti of Westborough. A terrific guest experience is what we aim for each and every time and Jonathan is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

March 30, 2015

Amazing experience I just recently purchased a infiniti q50 from christian urraca. In past history I've always had some type of negative experience buying my cars from More

by stealmatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca
Mar 30, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for taking the time to give Christian this positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, James A. Bulger General Manager

March 30, 2015

Outstanding attention and service even a year later... Every time we visit, Jonathan Stanhope greets my son and I with a great big smile and lots of attention (no matter what he is busy with at the time). More

by allyjas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 30, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you! Here at Herb Chambers Infiniti of Westborough, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, James A. Bulger, General Manager

March 30, 2015

great experience I've always had the best experiences working with the folks at this dealership. Jonathan Stanhope in particular has been a great help and a wonderful More

by ebp650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 30, 2015 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave feedback for our dealership. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, James A. Bulger, General Manager

March 30, 2015

Third Infiniti purchase I purchased my new Q40 Infiniti from Christian and James. They both went out of there way to make sure that I was happy with the car, service and most More

by mlouis82487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger , Christian Urraca
Mar 31, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer! Christian is truly a valuable asset to our team. Please don’t hesitate to contact us or stop by with any questions you may have going forward. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come Sincerely, James A. Bulger, General Manager

March 30, 2015

Great experience and outstanding sales consultant It was great experience the staff Jonathan Stanhope made me feel really welcome to Herb chambers, he was very helpful with all my questions and what I More

by Godfred A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 31, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your encouraging words and kind recommendation of Jonathan. We take great pride in surpassing any and all expectations you might have in your vehicle decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

March 30, 2015

Outstanding customer service I purchased a G37x from Jonathan Stanhope about a yr. ago and it was the best decision I could have made. I could not be happier with my car, and the More

by Amanda R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 31, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you, Amanda! I appreciate you taking the time to share your encouraging words and kind recommendation of Jonathan. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

March 29, 2015

Perfect Car Buying Experience Herb Chambers Infiniti of Westboro is a beautiful, state of the art dealership with a ton of inventory. The showroom and entire facility is immaculate More

by mryter5050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Anthony Fortes
Mar 30, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Christian and Anthony's efforts made the difference in your car buying experience. They are valuable team members, indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, James A. Bulger, General Manager

March 27, 2015

Excellent Test Drive My Fiancee and I test drove a new Q70L with salesman Jonathan Stanhope at this dealership and it was an amazing experience. Low pressure and easy to w More

by thpdg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 27, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your review and congratulations on your purchase! I'm so pleased to learn that Jonathan made your visit easy and seamless. He is a wonderful asset to our team and will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, James A. Bulger, General Manager

March 27, 2015

Great Experience Provided by a Great Staff, Jonathan Stanhop I have bought several cars in the past, and I never expected such a great service from automobile dealership until I met Jonathan Stanhope and Herb Ch More

by jungyk88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 27, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience. It’s a pleasure to hear that Jonathan was so helpful to you and that he provided you with an overall great experience. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, James A. Bulger, General Manager

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