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Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
1,281 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,281 reviews

September 27, 2011

Been very happy so far. The buying experience was very good. Dealer drove a similar car to my home (50+ miles away) to allow me to check that the car will easily support carrying my bikes inside the car. More

by bearcec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Rao
September 27, 2011

I was apprehensive about the inconvenience of buying from an out-of-state dealer, but they made things easy and delivered the car to my office. They were very professional and were willing to negotiate and More

by a296339
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Rao
September 27, 2011

Sunny was helpful, understanding, and agreeable. He made the process super easy and has been great in following up and answering any questions i've had. I'd recommend him and herb chambers to anyone. More

by msgfarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Rao
September 26, 2011

Have not had car serviced yet so could not rate "quality of work", but was impressed by the efficiency of the sales process and the hospitality during it. Also impressed that salesman gave me his More

by Steve Dubin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
September 26, 2011

I had an excellent experience working with Clyde Brown and his staff. They where all very professional, knowledgeable and extremely personable. Clyde has followed up with me to make sure I am 100 percen More

by AnnMarie Bianco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Brown
September 26, 2011

Had my 2008 G37s brought in for an Oil change and some maintance work. At the same time, I had curbed my rimms a while back, and my car was a bit of a mess. I had this dealership perform all my warr More

by bradforderice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Brouillard
September 25, 2011

Ashleye did a great job working with me I never thought I would be able to purchase a new car but sheee worked with me until she was able find the right car for me price and style. More

by sammccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleye DeMichelle
September 25, 2011

Had the best price and also got great friendly sales service. Everything was positive although the process could be streamlined to be a bit faster. More

by kblazarus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krajca
September 23, 2011

Both Ashley and Pranav were excellent to work with. Both worked with me to get the pricing and trade in amounts to meet my budget. It was pleasurable experience More

by kevwajer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley DeMichele, Pranav Gill
September 23, 2011

It's a great pleasure working with Ashley. She is very helpful in the price negotiation. We didn't haggle a lot. This is my best experience buying a new car (done 3 times before). Also Ashley is quick to More

by G37fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley DeMichele
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