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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,412 reviews

January 30, 2016

Friendly, efficient when went to this dealer just to test drive infiniti qx 60. we were looking at other cars as well and were planning to send a couple of months looking More

by happpy buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with Avein. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, James A. Bulger, General Manager

January 30, 2016

Best car buying experience ever! Jonathan Stanhope was the best sales person we have ever had. He never pressured us, new everything about the vehicle, and has been following up wit More

by Lablady, Dianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Dianne, for taking time to write this review. I'm so happy to read that your car buying experience with Jonathan and Christian was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, James A. Bulger, General Manager

January 30, 2016

John the Seller John is an excellent dealer who had an actual interest in what was best for me and me family. Great asset for your company and would come back anytime More

by Chippy1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for the recommendation and we look forward to serving your automotive needs again! Best, James A. Bulger, General Manager

January 30, 2016

Easy as pie! Sales to service was a pleasure to deal with. Car buying can be stressful but my experience was nothing but easy. I didn't feel pressured...I bought More

by Heather2406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
January 30, 2016

HIGHLY RECOMMENDED I could not be happier with my experience at the Herb Chambers Infiniti dealership in Westborough, MA!! From start to finish the process was super smo More

by Egray93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with Christian and Jonathan. I’m so glad to hear you had such an enjoyable visit and that you found them to be informative and trustworthy. I will be certain to let them know they are doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

January 30, 2016

Outstanding experience! The most professional humble folks If I could give ten stars I would. I drove from Plymouth to Westborogh on a rainy day without any pressures from the staff. Starting from the receptio More

by Neda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Christian Urraca, Jonathan Stanhope, Christina Pare, Bret Hernandez
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, James A. Bulger, General Manager

January 30, 2016

Treated with respect We had an idea of what we wanted, our sales rep was informative without being over zealous . He was courteous and even entertaining to our 5 year old More

by Lamica/b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to tell us about your experience. Hearing that Jonathan took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, James A. Bulger, General Manager

January 30, 2016

Hard to improve excellent We have recently taken delivery of a new QX 80 and QX 60 from James Bulger and Avein Watson. Both the cars and the attention to detail are perfec More

by JayBreda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Avein Watson
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking time to write this review. We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, James A. Bulger, General Manager

January 30, 2016

excellent in all aspects of the car purchasing experience. I've purchased my last couple cars from herb chambers Infiniti and I hope to never have to take my business elsewhere because they are great in all as More

by Jordand1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cantlin, Jonathan Stanhope, Anthony Fortes
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, James A. Bulger, General Manager

January 30, 2016

Excellent service Jon my salesman was excellent at showing me cars that suited my price range. He was also very knowledgeable about each car he showed me . Definitely g More

by Jmoney87artlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with Jonathan. I’m so glad to hear you had such an enjoyable visit and that you found him to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

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