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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,349 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,349 reviews

December 29, 2014

Outstanding experience Herb Chambers Infiniti and its dealers were a pleasure to work with and offered exemplary customer service. I love my new car and would definitely rec More

by JKW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cantlin, Anthony Fortes, John Corsi
Dec 29, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with John, he's certainly a wonderful addition to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Happy Holidays! James A. Bulger, General Manager

December 28, 2014

Good Experience I recently purchased a G37x from Wael Hamwi and Herb Chambers of Westborough and found the experience surprisingly good. There was no pressure and t More

by J.Pearsson
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 29, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience. I'm so happy to hear that you enjoyed working with Wael. He truly is a wonderful asset to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Happy Holidays! James A. Bulger, General Manager

December 27, 2014

Easy, Pleasurable and accommodating I bought a QX70S and the team was kind, accommodating and easy to work with on pricing & timeline of my purchase. the management staff was very nice More

by Sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, John Cantlin, Anthony Fortes
Dec 29, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you, Sheri, for taking the time to share your experience. I'm thrilled that we could work with you to ensure that you received exactly what you wanted in a Infiniti. Enjoy your new QX70S, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Happy Holidays! James A. Bulger, General Manager

December 27, 2014

FX35 purchase I had an excellent experience with Herb Chambers of Westborough as we had recently purchased a Lexus for my husband in Westwood and thought we would l More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 29, 2014 -

Herb Chambers INFINITI of Westborough responded

Jennifer, I'm thrilled that we could work with you and your husband to ensure that you received exactly what you wanted in a Infiniti. I'm also happy to hear that you enjoyed working with Wael, he is truly a wonderful asset to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Happy Holidays! James A. Bulger, General Manager

December 24, 2014

My Recent Purchase I just purchased my QX80 from John Corsi of Infiniti of Westboro after totaling my previous Infiniti. i experienced the most amazing customer service More

by Chaddibo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Anthony Fortes, John Corsi
Dec 26, 2014 -

Herb Chambers INFINITI of Westborough responded

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! James A. Bulger, General Manager

December 21, 2014

Greatness made easy!!!!, I bought a QX 60 from Wael Hamwi of Westborough. Wael was very honest,respectful with no pressure. Wael even registered the car on his day off because More

by Ben951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you, Ben, for taking the time to share this wonderful feedback. I'm so glad you are happy with your experience here at Herb Chambers. Thank you again and we look forward to opportunity to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 18, 2014

Easiet car purchase I've even had! My husband and I bought our G37X from Jonathan Stanhope in Westboro. Jonathan went out of his way to make this purchase happen quickly and easily. W More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Dec 18, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you, Kathy, for this terrific review and for your patronage. Our team works extremely hard to ensure our customers return and it’s a pleasure to hear we've succeeded. I'm so glad Jonathan was able to assist you and your husband with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Happy Holidays! James A. Bulger, General Manager

December 16, 2014

Made buying a new Infiniti so easy Buying a new Infiniti G37x could not have been easier. Demitri Lazarev was very helpful and honest and we quickly found a good used low mileage car. More

by Pluskamg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demitri Lazarev
Dec 16, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with us. I’m so glad to hear you had such an enjoyable visit. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Happy Holidays! James A. Bulger, General Manager

December 15, 2014

Will never buy from anywhere else now! I bought my car from John Corsi at Infiniti of Westborough. He was so easy and friendly to work with. Buying a car can be a stressful, and time consum More

by xmorganln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fortes, John Corsi
Dec 15, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with John and Anthony, they are certainly wonderful additions to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Happy Holidays! James A. Bulger, General Manager

December 14, 2014

A very positive experience We stopped at Herb Chambers merely to learn about Infiniti autos. Wael Hamwi greeted us very warmly. He did an excellent job of demonstrating and ex More

by allanandjudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cantlin
Dec 15, 2014 -

Herb Chambers INFINITI of Westborough responded

Thank you, Judy and Allan, for taking the time to share your experience. I'm thrilled that we could work with you to ensure that you received exactly what you wanted in an Infiniti. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, James A. Bulger, General Manager

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