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Herb Chambers INFINITI of Westborough
Westborough, MA
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,412 reviews
January 31, 2016
Great Experience! I had an excellent experience working with Jon. He was smart, courteous, knowledgeable and was very responsive to my needs as both a customer and as a I had an excellent experience working with Jon. He was smart, courteous, knowledgeable and was very responsive to my needs as both a customer and as a human being. More
by InfinityFan2200
Employees Worked With
Jonathan Stanhope
January 31, 2016
Great Personalized Service They took the time to understand my needs and wants and made it happen with a vehicle from far away. Very easy to work with. No pressure. They took the time to understand my needs and wants and made it happen with a vehicle from far away. Very easy to work with. No pressure. More
by Rothhouse
Employees Worked With
Other Employees :
James Bulger, John Cantlin, Christian Urraca, Jonathan Stanhope
January 30, 2016
BEST dealer in MA. Top Infiniti Dealer. Herb Chambers Infiniti of Westborough is phenomenal. They have an excellent, professional team with unparalleled customer service. Highly trustworthy Herb Chambers Infiniti of Westborough is phenomenal. They have an excellent, professional team with unparalleled customer service. Highly trustworthy and show great appreciation for customer loyalty. I've leased 6 cars from James, John, and Christian and they go above and beyond each and everytime. I highly recommend you visit them. More
by Nponti15
Employees Worked With
James Bulger, Christian Urraca, Jonathan Stanhope
January 30, 2016
We love our QX60 My experience has been great from Infiniti of Westborough. I purchased my G25 with the help of Jonathan Stanhope. He is an excellent sales consultant. My experience has been great from Infiniti of Westborough. I purchased my G25 with the help of Jonathan Stanhope. He is an excellent sales consultant. The service department is great as well. I enjoy bring my car in. When it is time for another purchase, I will definitely go back. More
by tripleplay41
Employees Worked With
Jonathan Stanhope
January 30, 2016
Outstanding Customer Sales and Service! Being a new mom I needed a simple and quick sales experience. I'm also in sales myself so cheesy "sales guys" annoy me pretty quickly :) Jonathan made Being a new mom I needed a simple and quick sales experience. I'm also in sales myself so cheesy "sales guys" annoy me pretty quickly :) Jonathan made the process quick, painless and no non-sense. We were able to communicate via text when it came to picking up my new QX60 and I have to say there wasn't a bit of stress on this side. I'll be back in a year to upgrade hopefully. Thanks Jonathan and the team! More
by QPap7
Employees Worked With
Jonathan Stanhope
January 30, 2016
Excellent! I had the best experience with James and Avein. They went above and beyond to get me into an Infiniti. I would recommend everyone to go to Herb Chambe I had the best experience with James and Avein. They went above and beyond to get me into an Infiniti. I would recommend everyone to go to Herb Chambers. I love my QX 60! More
by Staceymb17
Employees Worked With
James Bulger, Avein Watson
January 30, 2016
Great! My wife and I recently acquired a QX80 from Jonathan Stanhope and had an amazing experience. He is very knowledgeable and did a great job educating us My wife and I recently acquired a QX80 from Jonathan Stanhope and had an amazing experience. He is very knowledgeable and did a great job educating us on our vehicle options based on what we needed. Once we made our decision he made sure we met each person that would help us after the sale was complete from the General Manager on down. I highly recommend contacting Jonathan and Herb Chambers Infiniti of Westborough if you are looking for a new vehicle. More
by Irvin16
Employees Worked With
Jonathan Stanhope
January 30, 2016
Efficient, and to the point. I just came in to browse my used kia options. No hassle or pushiness. And he answered all of my questions to the fullest extent and then som e. Overal I just came in to browse my used kia options. No hassle or pushiness. And he answered all of my questions to the fullest extent and then som e. Overall; informative, charming and overly satisfactory!! More
by MinivanMan
Employees Worked With
Jonathan Stanhope
January 30, 2016
Great experience Great experience, very friendly staff. Jon was very knowledgeable and answered all my questions Very nice, no pressure experience and would recomme Great experience, very friendly staff. Jon was very knowledgeable and answered all my questions Very nice, no pressure experience and would recommend to anyone looking for a new car. More
by meghan young
Employees Worked With
Jonathan Stanhope
January 30, 2016
Great Experience! Jonathan treated me with the utmost respect and was a very friendly person overall. He seemed to be very knowledgeable with what he was talking about. Jonathan treated me with the utmost respect and was a very friendly person overall. He seemed to be very knowledgeable with what he was talking about. I drove the Q50 and he answered every question i asked. Without a doubt one of the best salesmen i have ever worked with. More
by Twisted
Employees Worked With
Jonathan Stanhope
